Troubleshooting

tMemo

In rare cases, the camera may not operate correctly due to static electricity. This can be remedied by taking the battery out and putting it back in again. If the camera operates correctly, it does not require any repairs.

Problem

Cause

Remedy

 

Battery is not

Check the orientation

The camera

installed properly.

of the battery.

does not turn on.

The battery power

Charge the battery.

 

is low.

 

 

The built-in flash is

Wait until charging is finished.

 

being charged.

 

 

There is no

Insert a memory card with

 

available space on

available space or delete

The shutter

the memory card.

unwanted images.

cannot be

Data is being

Wait until processing is finished.

released.

processed.

 

 

The lens aperture

Set the lens aperture ring to the

 

 

 

ring is set to a

9position or select [Enable]

 

position other than

in [26 Using Aperture Ring] of the

 

9

E4 menu. (p.92)

 

 

 

 

 

vcannot work well for low-

 

 

contrast objects (the sky, white

 

 

walls, etc.), dark colors, intricate

 

 

designs, rapidly-moving objects

 

The subject is

or scenery shot through a window

Autofocus does

difficult to focus

or a net-like pattern.

on.

Lock focus on another object

not work.

 

located at the same distance as

 

 

 

 

your subject, then aim at the

 

 

target and take a picture.

 

 

Alternatively, use w.

 

The subject is too

Move away from the subject and

 

close.

take a picture.

Problem

Cause

Remedy

The focus

AF Mode of Live

Set [Contrast AF] to e, j, g,

cannot be

View is set to f.

hor i. (p.51)

locked.

 

 

The built-in flash

 

When the flash mode is set to A

The flash mode is

or B, the flash does not

does not

set to Aor B.

discharge if the subject is bright.

discharge.

 

Change the flash mode. (p.47)

 

 

The camera is

 

 

not recognized

The USB

Set [USB Connection] to [MSC] in

when it is

connection mode

the D2 menu.

connected to a

is set to [PTP].

 

computer.

 

 

 

 

Activate [Dust Removal] from the

Dust or dirt

 

D4 menu. The Dust Removal

The CMOS sensor

function can be activated every

particles appear

is dirty or dusty.

time the camera is turned on and off.

in images.

 

Refer to “Sensor Cleaning” (p.96)

 

 

 

 

if the problem persists.

There are visible

 

Activate [Pixel Mapping] from the

defects in a

 

 

D4 menu.

captured image,

There are

It takes about 30 seconds to

or parts in the

defective pixels in

display monitor

the CMOS sensor.

correct the defective pixels, so be

that do not light

 

sure to install a fully charged

 

battery.

up or remain lit.

 

 

 

6

Appendix

95