Introduction
1 - 13
1
About fax machines
Custom features
Do you have BT’s Call Minder/Voice
Mail on the phone line?
If you have Call Minder/Voice Mail on the
phone line where you will install your new
machine, there is a strong possibility that Call
Minder/Voice Mail and the machine may
conflict with each other while receiving
incoming calls.
Why should there be problems?
Since both the machine and Call
Minder/Voice Mail will pick up the call, after
the number of rings you have set, each of
them has the ability to keep the other from
receiving calls.
For example, if Call Minder/Voice Mail is set
to answer after two rings and your machine is
set to answer after four, Call Minder/Voice
Mail will stop your machine from receiving
faxes.
If you set Call Minder/Voice Mail and this
machine to answer after the same number of
rings, there is no way of knowing which one
will answer first. It is important to remember
that neither Call Minder/Voice Mail nor the
machine can pass the call back to the other
after the call has been answered.
How can you avoid possible
problems?
A very good way to avoid problems like the
one mentioned, is to get a second phone
number on your present phone line.
Many people with Call Minder/Voice Mail
choose an alternative service, which is called
“BT Call Sign”, and they are very satisfied
with it.
Another way to avoid possible problems is to
replace Call Minder/Voice Mail with an
answering machine. This machine is
designed to work with an answering machine
or TAD (telephone answering device).
(See Connecting an external telephone
answering device (TAD) on page A-15.)