
Troubleshooting
Print Results Are Not Satisfactory
If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condition of the printer.
Checking the Condition of the Printer
Have you printed the nozzle check test pattern?
Print the nozzle check test pattern to check whether the print head nozzles are all ejecting ink properly, and, if necessary, carry out head cleaning or
1.Print the nozzle check test pattern.
2.If the printed test pattern has defects, carry out head cleaning, and then print the nozzle check test pattern again.
3.Repeat the steps of head cleaning and printing the nozzle check test pattern several times, and then check whether the defects in the printed test pattern have gone.
4.If the printed test pattern still has defects, carry out
See p.68 "Nozzle Check" and p.69
Does the envelope selector setting match?
Set the envelope selector according to the type of paper. For envelopes, set the lever to the rear position ; for everything else, set the lever to the forward position
. See p.157 "Printing on Various Paper Types".
Has the printer not been used for a long time?
The ink may be dry or the nozzles of the
Have the
If the image is fuzzy or lines are doubled, align the
Is there a problem with the printer's location?
Make sure that the printer is level. Place the printer in a location where it will not be subject to shaking or excessive force.
Printing Is Uneven, Too Heavy, or Too Light
If there is a problem with the quality of the printing such as uneven printing or an inappropriate amount of ink being used, the following questions should be addressed.
Is an old Print cartridge being used?
Print cartridges should be opened before their expiration date and used within six months of being opened.
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