Troubleshooting

Error & Status Messages on the Control Panel

This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.

Hardware Problem Ethernet

An error in the network interface board (ethernet board) network function has occurred. See p.117 "Network Interface Board Error".

Ink Collector is full/Replace Ink Collector Unit

The ink collector unit is full. Replace the ink collector unit.

Ink Collector almost full

The ink collector unit is almost full. Make sure you have a new ink collector on hand.

Low Ink

The ink runs out. Change the print cartridge.

See p.39 "Replacing a Print Cartridge".

Loading Ink...

Ink is being supplied. Wait a moment.

Ink depleted

The ink in the indicated print cartridge has run out. Change the indicated print cartridge. See p.39 "Replacing a Print Cartridge".

Printing...

The printer is printing.

Ready

The printer is able to print.

Close Top Cover or reset the Duplex Unit correctly

The top cover is open or the duplex unit isn't set correctly. Close the top cover or reset the duplex unit correctly. See p.109 "Cover Open".

Power Off On / Call Service if error reoccurs An error has occurred.

Switch the printer off and then on. If the message reappears, contact your service representative.

Offline

The printer is offline. To print, put the printer online.

Temp. alert Please wait...

The printer is too hot or cold at start-up.Wait until "Ready" appears on the control panel.

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