Ricoh MP01 - page 107

TROUBLESHOOTING

5-5

TROUBLESHOOTING

Clearing Misfeeds from Area A

Follow these steps to clear a paper misfed from Area A.

1Open Trays 1 and 2 and remove any misfed paper.

2When you are printing a job using

the By-pass Tray, make sure there

is no paper misfed in By-pass Tray.

3When you are printing a job using the Envelope Feeder, turn off the

machine power of the machine, remove the Envelope Feeder, and

then remove any misfed envelopes from the By-pass Tray area.

4Open the Right Cover and remove

any misfed paper from the area

inside the cover.

5When you are unable to remove misfed paper from any of the misfeed

areas, open the Front Cover of the printer.

Contents

Main INTRODUCTION Important Trademarks Operator Safety: Laser Safety: SAFETY INFORMATION WARNINGS: q Page CAUTIONS: t n SAFETY INFORMATION WARNINGS: q Page CAUTIONS: t n TABLE OF CONTENTS 3. MAINTAINING THE PRINTER 4. USING THE OPTIONS 5. TROUBLESHOOTING 6. SPECIFICATIONS INDEX Manuals for this Machine System Overview Page Page Features Options Using this Manual Contents Conventions R n Related Documents Page REQUIREMENTS Environmental Requirements Electrical Requirements Parallel Cable Requirements Page Page INSTALLING DRIVERS LOADING PAPER 1 2 4 6 3 5 7 8 Using the By-pass Tray 1 2 3 4 Note: When you close the By-pass Tray, position the paper guides outside. Note: The Sift Tray is av ailable only when the optional Finisher is installed. 5 Page Page CONTROL PANEL FUNCTIONS Using the Function Keys Page Using the Display Using the LED Indicators MAIN MENUS Page USING THE JOB CONTROL MENU Paper Input Submenu Tray Priority Selection By-pass Size Selection -option>. Envelope Size Selection Tray Size (*) Selection Note: If the paper size selection dial is set to Paper Output Submenu Output Tray Selection System Submenu Jam Recovery Selection Print PS Errors Selection Edge Smoothing Selection Toner Saving Selection Time Out Selection Energy Saver Selection Low Toner Selection Resolution Selection Image Density Selection Note: You must print several pages before the changed Image Density value becomes effective. PM (Preventive Maintenance) Alarm Selection Reset Fusing Ut (Unit) Selection PCL5 Submenu Form Feed Selection Orientation Selection Line Wrap Selection Form Length Selection Default Font Selection Point Size Option Symbol Set selection Menu Reset USING THE HOST INTERFACE MENU Note: The NIC Personality menu displays only when the NIC Unit is installed. Parallel Setup Submenu Personality Selection Bi-Direction Selection NIC Personality Submenu Note: When the NIC Personality is set to PS (PostScript ), the printer cannot interpret PJL commands. If you use the PostScript driver, Parallel or NIC personality should be set to Auto Sense. Menu Reset USING THE LANGUAGE MENU USING THE TEST/PRINT MENU Note: This PS font list menu displays only when the PostScript option is installed. System Reset PCL Font List System Config Error Log PS Font List Page TONER CARTRIDGE Storing Toner Cartridges Page 4 5 6 7 8 9 j Low Toner Condition 1 2 Page Page Page Page Page Replacing the Fusing Unit Warning: Wait until the Fusing Unit is completely cooled off before attempting to handle it. 1 2 3 Page Page Page Page Page CLEANING CAUTION: Do not use ammonia-based cleaning products near the machine. 1 2 3 4 Page Page POSTSCRIPT OPTION NETWORK CONNECTIONS Table 4-1. Supported network configurations MEMORY EXPANSION Table 4-2. TIFF memory requirement for paper size / dpi (uncompressed) *12MB= K , 20MB = L( rotation required ) Table 4-3. TIFF memory requirement for paper size / dpi (uncompressed, G3/G4/JBIG) Selecting DRAM SIMM Modules Table 4-4. SIMM modules compatible with this machine Page Page HARD DISK OPTION Installation Partitioning Disk Based Collation Soft Font Storage INPUT OPTIONS Envelope Feeder Media Selection Installing the Envelope Feeder Figure 4-1. Machine with Envelope Feeder 1 2 3 Page Page m n Figure 4-2. Machine with LCT Large Capacity Tray Installing the LCT 1 2 3 4 5 Paper Bank Installing the Paper Bank Figure 4-3. Machine with Paper Bank Using the Paper Bank 1 2 3 4 5 6 OUTPUT OPTIONS Finisher Page Face-up and Face-down Output Stapling Page Duplex Tray Installing the Duplex Tray Using the Duplex Tray Mailbox Page Page Page PRINTER OPERATIONAL PROBLEMS Paper Misfeeds Page R Page Page Page Page Page Page Page Page Page Page Page Solving Problems Table 5-1. Basic problems and their solutions Table 5-2 lists the printer conditions and the actions you should take to correct them. Table 5-2.Printer condition resolution Page PRINT QUALITY PROBLEMS Table 5-3 Print quality problems and provides possible solutions. Table 5-3. Print quality problems Page Table 5-3. Print quality problems (continued) NETWORK TROUBLESHOOTING Table 5-4 lists the network problems that may occur, and the actions you can take to correct them. Table 5-4. Network problems CONTROL PANEL MESSAGES Table 5-5. Startup status messages Table 5-5. Startup status messages (continued) Table 5-6 lists Control Panel messages that appear during normal printer operation. Table 5-6. Operational status messages Table 5-7 lists the Control Panel messages that appear when consumables need replenishing. Table 5-7. Consumable messages Table 5-7.Consumable messages (continued) Table 5-8 lists the Control Panel messages that appear while system reports are printing. Table 5-8. System report messages Table 5-9 lists the Control Panel messages that appear when you must take corrective action. Table 5-9. Operator attention messages Table 5-9. Operator attention messages (continued) Table 5-10. System failure messages Page Page PRINTER Electrical and Hardware Specifications Table 6-1.Basic printer information Table 6-1. Basic printer information (continued) Table 6-2 lists the printer size specifications. Table 6-3. Printer weight Table 6-2 Printer size Table 6-3 lists the printer weight specifications. Table 6-4 lists the optional printer equipment specifications. Table 6-4. Optional equipment Table 6-4. Optional equipment (continued) Printer Capabilities Tray Functionality Figure 6-1. Output capabilities (single copy) Table 6-5.Input paper size handling Input Trays Table 6-6. Output paper size handling 6-9 Parallel Interface Table 6-7. Parallel pin designations Network Interface MEDIA Media Guidelines Page Media Tips Page Page Page INDEXINDEX Symbols A B C L M N O P T U W Copyright 1997, Ricoh Co., Ltd. Note to users in the United States of America Warning Caution DECLARATION OF CONFORMITY Note to users in Canada Overseas Affiliates