Troubleshooting
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| Problem | Causes and Solutions |
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| When using Win- | Make sure the application's paper size and orientation settings match those |
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| dows 95/98/Me, | of the printer driver. |
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| Windows | If a different paper size and orientation are set, select the same size and ori- |
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| 2000/XP, or Win- | |
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| entation. | |
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| dows NT 4.0, ei- | |
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| ther combined |
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| printing or book- |
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| let print does not |
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| come out as ex- |
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| pected. |
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| When using Win- |
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| dows 95/98/Me, |
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| Windows |
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| 2000/XP, or Win- |
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| dows NT 4.0, |
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| Auto Reduce/En- |
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| large print does |
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| not come out as |
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| expected. |
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| A print instruc- | User code management may have been set. Ask the administrator about |
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| tion was issued | valid user codes. To print, the user code must be entered from the printer |
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| from the compu- | driver. |
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| ter, but printing |
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| did not start. |
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| The print job is not | Even when the machine is offline, printing is performed when [Job accept- |
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| canceled even | ance priority] is selected for [Signal Control] in [Parallel Interface] in [Interface |
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| when the machine | Settings] in [System Settings]. Select [Printer priority] for [Signal Control]. |
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| is switched to of- | See “User Tools (System Settings)”, General Settings Guide. |
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| fline status. | |
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| Photo images are | Some applications reduce print resolution. |
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| coarse. |
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| Images are cut off, | You may be using paper smaller than the size selected in the application. |
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| or excess is print- | Use the same size paper as that selected in the application. If you cannot |
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| ed. | load paper of the correct size, use the reduction function to reduce the im- |
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| age, and then print. |
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| See the printer driver Help. |
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