Troubleshooting
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| Problem | Causes and Solutions |
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| It takes too much | The data is so large or complex that it takes time to process. If the Data In |
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| time to resume | indicator is blinking, data is being processed. Simply wait until printing |
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| printing. | resumes. |
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| The machine was in Energy Saver mode. To resume from Energy Saver |
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| mode, it has to warm up, and this takes time. See General Settings Guide. |
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| Paper is not fed | When you are using a Windows operating system, printer driver settings |
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| from the selected | override those set using the control panel. Set the desired input tray using |
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| tray. | the printer driver. |
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| See the printer driver Help. |
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| Optional compo- | You have to configure the option setup in printer properties when bidirec- |
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| nents connected to | tional transmission is not enabled. |
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| the machine are | See the printer driver Help. |
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| not recognized | |
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| when using Win- |
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| dows 95/98/Me, |
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| Windows |
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| 2000/XP, and |
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| Windows NT 4.0. |
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| Images are print- | The feed orientation you selected and the feed orientation selected in the |
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| ed in the wrong | printer driver's option setup might not be the same. Set the machine's feed |
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| orientation. | orientation and the printer driver's feed orientation accordingly. |
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| See the printer driver Help. |
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| The printed image | With certain functions, such as enlargement and reduction, image layout |
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| is different from | might be different to that on the computer display. |
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| the image on the |
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| You might have selected to replace True Type fonts with machine fonts in | |
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| computer's dis- | |
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| the printing process. | |
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| play. | |
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| To print an image similar to that of the computer display, make settings to | |
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| print True Type fonts as an image. |
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| See the printer driver Help. |
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| No transmission | Check using the following procedure: |
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| when using 1394 | A Confirm the IEEE 1394 interface cable is connected securely. |
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| interface connec- | B Restart the computer. |
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| tion | If the error occurs even after executing the above operation, proceed to |
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| the following steps. |
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| C Unplug the IEEE 1394 interface cable connected to the computer. |
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| D Run the utility tool for the IEEE 1394 interface board, which is stored in |
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| the following path on the |
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| \UTILITY\1394\ |
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| Reference |
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| For more information about using the utility tool for IEEE 1394, see |
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| the README file in the same directory on the |
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| E Restart the computer. |
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Note
❒If the problem cannot be solved, contact your sales or service representative.
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