Troubleshooting, Customer Service Information | Rio Audio Forge

Rio Forge

Chapter 6	Help

:: Troubleshooting

Customer Service Information

The FAQs below will help you solve common issues with your player. If you do not find the answers you need here, you can contact our Customer Service Department via any of the following methods:

Web: www.rioaudio.com/support

Technical Support Telephone (United States): (254) 299-2759

Technical Support Telephone (United Kingdom): 0207-744-0802

Technical Support Telephone (Canada): (905) 305-6565

Customer Service (United States): (254) 299-2759

Customer Service (United Kingdom): 0207-744-0802

Customer Service (Canada): (905) 305-6565

Customer Sales/Presales (United States): (866) 286-3662

Customer Sales/Presales (United Kingdom): 0207-744-0802

Customer Sales/Presales (Canada): (905) 305-6565

With every Rio product you receive the following support services:

•Unlimited access to the Rio web-based technical information resources, available 24 hours a day every day at http://www.rioaudio.com/support. Here you will find FAQ files, product updates, and other useful information.

•Unlimited e-mail support for the duration of your Rio product hardware warranty period.

•Access to the latest software updates and enhancements for Rio products via our website.

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Rio Audio Forge manual Troubleshooting, Customer Service Information

Contents

Page Copyright/Trademarks Package Contents Table of Contents Glossary of Digital Audio Terms Help Learning More ChapterWelcome Center Tour of the Rio Forge Earphones Optional Memory Card LCD Overview Player ModeMenu Mode Play Screens Time Code ViewDate View Track Format View Frequency Scale Current Frequency FM Radio Store Preset FM Radio PresetPreset Stations Preset Scroll Indicator Current Frequency FM Radio Manual Earphones BatteryBasic Connections Rio Approved External Memory Cards Additional Accessories Software Setup Software Setup Windows Rio Music Manager Click iTunes Plug-in MacITunes Basic Operations Basic Operations Select Edit, Invert Selection Copy TracksCopying Tracks with Rio Music Manager Track Type Technique File type Technique Transfer Tracks Double-clickRio Forge X or Removable Disk Transferring Tracks using Windows Explorer ITunes Forward and Reverse Volume +Control the Player Play Music Play Music Select Play Music Play AllAlbum Artist New Music GenreTrack Year Select Play Music Select Spoken Word PlaylistSpoken Word FM Recordings Rio Forge 256 and 512 Only FM Control FM Tuner Manual Store PresetPreset Advanced Features Advanced Features Set BookmarksSelect Bookmarks Select Settings Repeat PlaybackShuffle Select Equalizer Equalizer Pwr Save PowerBattery Timecode Resume Contrast DisplayBacklight Set Time Select Set Time, Set Date, or Time Mode optionsTime Mode Time Español LanguageDeutsch Français Region FM Stereo ModeFM Tuner Center Lock SetupSelect Lock Setup Volume Shift-JIS TagsUTF-8 Playback FM Record Rio Forge 256 and 512 OnlySelect FM Record Select Start or Stop, Playback, or Delete Average Lap Time Lap Difference StopwatchSelect Stopwatch Storage AboutSelect Player or Storage Player Customer Service Information Troubleshooting Question Answer Frequently Asked Questions Click Change Drive Letter and Paths Locate Computer Management Local and click Disk Management Rio Forge Click Format Right-click the Removable Disk X or Player X icon Windows Windows 98 SEWindows ME Select the Removable Disk X or Player X icon Installing the update Mac Downloading the updateInstalling the update PC Codec Glossary of Digital Audio TermsBass Bitrate Mass Storage Class FirmwareGain ID3 Tags Treble Rip and EncodeSynchronize Industry Canada ECC, FCC, and Industry Canada ComplianceStatement of Compliance Federal Communications Commission FCC Safety Index WMA 44,52 USA Page Page Page Page Page Page Page Page Page Page Page Page Page Page