System reset
If your radio fails to operate correctly, or some digits on the display are missing or incomplete, it may be possible to restore normal operation by carrying out a System Reset operation on your radio. This will restore the radio's settings to their factory defaults. No presets will be stored, and the list of DAB radio stations will be empty.
If you have moved to a different part of the country and you wish to erase local DAB radio stations that are no longer available from the stored list, then you may carry out this procedure. Your radio will automatically
1.Ensure your radio is in DAB or FM mode. Press and hold down the Info button for 2 seconds.
2.Rotate the Tuning control until the display shows 'Factory Reset', then press and release the Tuning control.
3.If you wish to perform the reset operation, press and release the Tuning control one more time. A full reset of your radio will be performed. All presets and station lists will be erased.
4.After a system reset a scan of the DAB band will be performed.
In case of malfunction due to electrostatic discharge, reset the product (temporary disconnection of the power adaptor and removal of batteries may be required) to resume normal operation.
If a problem persists our technical staff would be pleased to offer any assistance on operating the radio. Our technical helpline number is 020 8758 0338.
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