Troubleshooting
PROBLEMS | Possible causes | Solutions |
There is no steam. | The appliance has not | Check that your appliance is properly |
| been turned on. | plugged in and press the On / Off |
|
| button (on the front of the appliance). |
|
| The power light should turn on. |
|
|
|
| The hose has been | Check that the hose is not bent or twisted. |
| obstructed. |
|
| There is no water left. | Turn off the appliance and refill the |
|
| water tank. |
The steam flow | Your steamer has a | Descale the steamer at least once a |
is low. | of scale because it has not | year or every 100 hours of use. If your |
| been rinsed out regularly. | water is hard, increase the frequency. |
| There is no water left. | Turn the appliance off and refill it. |
Water runs | There is condensation in | Never use steamer in a horizontal |
through the holes | the hose. | position. Hold the hose vertically |
of the steambrush. |
| outstretched and wait for water to |
|
| flow back into the steamer. |
The steamer | Your steamer has a | Rinse out the steamer at least once |
takes a long time | of scale because it has not | a year or every 100 hours of use. If your |
to heat. | been descaled regularly. | water is hard, increase the frequency. |
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If it is not possible to establish the cause of the problem, seek the assistance of an Approved ROWENTA Service Center www.rowentausa.com
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