TROUBLESHOOTING

Machine Actions

Causes

Solutions

The machine does not turn on.

The machine is not connected to the power

Connect the machine to the power source.

 

source.

 

The coffee is not hot enough.

The cups are cold.

Warm the cups with hot water.

No hot water or steam is dispensed.

The hole of the steam wand is clogged.

Clean the hole of the steam wand using a pin.

 

Make sure that the machine is turned off

 

and has cooled before performing this ope-

 

ration.

Pannarello is dirty (if supplied).

Clean the Pannarello.

The coffee has little crema.

The coffee blend is unsuitable, the coffee is not

Change coffee blend or adjust the grind as explained

(see note)

freshly roasted or the grind is too coarse.

in the “Coffee Grinder Adjustment”section.

The machine takes a long time to warm up or the amount of water dispensed from the wand is too little.

The machine circuit is obstructed by limescale Descale the machine. build-up.

The brew group does not come out.

The brew group is out of place.

Turn the machine on. Close the service door. The brew group automatically returns to the correct position.

Coffee grounds drawer is inserted.

Remove the coff ee grounds drawer fi rst, then the brew group.

The machine grinds the coff ee beans but no

Water tank is empty.

Fill the water tank and prime the circuit (section

coffee comes out.

 

“Using the machine for the first time or after a

(See note)

 

long period of inactivity”).

 

Brew group is dirty.

Clean the brew group (section “Brew Group”).

 

Circuit is not primed.

Prime the circuit (section “Using the machine for

 

 

the fi rst time or after a long period of inactivity”).

 

Rare event that occurs when the machine is auto-

Brew a few coff ees as described in section “Saeco

 

matically adjusting the dose.

Adapting System”.

 

The dispensing spout is dirty.

Clean the dispensing spout.

 

 

 

The coffee is too weak.

Rare event that occurs when the machine is auto-

Brew a few coff ees as described in section “Saeco

(see note)

matically adjusting the dose.

Adapting System”.

Coffee is brewed slowly.

The coffee grind is too fi ne.

(see note)

Change coffee blend or adjust the grind as ex- plained in the “Coffee Grinder Adjustment” sec- tion.

The circuit is not primed.

Prime the circuit (section “Using the machine for the fi rst time or after a long period of inactivity”).

 

The brew group is dirty.

Clean the brew group (section “Brew Group”).

Coffee leaks out of the dispensing spout.

The dispensing spout is clogged.

Clean the dispensing spout and its holes.

Note: These problems can be considered normal if the coffee blend has been changed or if the machine has just been installed. In this case wait until the machine performs a self-adjusting operation as described in section “Saeco Adapting System”.

Please contact Saeco Customer Service or an authorized service center for any problems not covered in the above table or when the suggested solutions do not solve the problem.

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Saeco Coffee Makers HD8836, HD8837 manual Troubleshooting, Machine Actions Causes Solutions, See note
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HD8837, HD8836 specifications

The Saeco Coffee Makers HD8836 and HD8837 are innovative espresso machines designed to cater to coffee aficionados who appreciate quality and convenience in their brewing experience. With a sleek design and advanced technology, these models stand out as excellent additions to any kitchen countertop.

One of the main features of the HD8836 and HD8837 is their fully automatic brewing system. This allows users to enjoy authentic espresso with just the push of a button. Both models utilize a powerful 15-bar pressure pump, ensuring rich and flavorful coffee extraction. The machines are equipped with an integrated coffee grinder that utilizes ceramic grinding technology, which is known for its durability and ability to produce consistent grounds while preserving the natural flavors of the coffee beans. Users can adjust the grind settings to suit their taste, ensuring a personalized brewing experience.

Another notable characteristic is the one-touch function that allows for the preparation of various coffee specialties, including espresso, cappuccino, and latte macchiato, all in one convenient operation. The milk carafe is detachable, making it easy to clean and store. With automatic frothing capabilities, these machines create creamy and velvety milk froth, perfect for crafting café-quality beverages at home.

Temperature control is crucial for brewing the perfect coffee, and the Saeco HD8836 and HD8837 excel in this aspect. They feature integrated temperature control systems that maintain optimal brewing temperatures. Additionally, the machines come with a customizable coffee strength setting, enabling users to choose between mild, medium, or strong brews according to personal preference.

Maintenance is made easy with the AquaClean water filter, which extends the lifespan of the machine and enhances the taste of the coffee. This filter reduces limescale buildup and ensures that users can brew up to 5,000 cups without the need for descaling. The machines also feature a user-friendly display that guides users through the various settings, and an intuitive interface for seamless operation.

Ultimately, the Saeco Coffee Makers HD8836 and HD8837 embody the perfect blend of technology, design, and functionality. They offer coffee lovers a reliable and enjoyable automatic brewing experience, making them a valuable asset for any home barista. With their advanced features and user-friendly interface, these coffee makers invite users to savor their favorite brews, day after day.
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