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Machine actions | Causes | Solutions |
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Milk does not froth. | The milk dispensing spout has not | Check that the milk dispensing spout has |
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| been pulled out | been pulled out correctly up to the “ |
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| The carafe has not been correctly | Make sure the wand is correctly inserted. | |||
| reassembled or with all its compo- | All its components have to be correctly |
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| nents. | reassembled, as described in the “Weekly | |||
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| cleaning of the Milk Carafe” section. |
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The machine takes a long | The machine circuit is clogged by | Descale the machine. |
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time to warm up or the | limescale. |
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amount of water dispensed |
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from the wand is too little. |
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The brew group cannot be | The brew group is out of place. | Turn the machine on. Close the service |
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removed. |
| door. The brew group automatically |
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| returns to the initial position. |
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| The coffee grounds drawer is | Remove the coffee grounds drawer |
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| inserted. | before removing the brew group. |
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There is too much ground | The coffee used may not be suitable | It may be necessary to change the type of | |||
coffee under or over the | for automatic machines. | coffee or the coffee grinder settings (see |
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brew group. |
| “Adjusting the Ceramic Coffee Grinder” |
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| chapter). |
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| The machine is adjusting the coffee | The machine automatically adjusts itself |
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| grinder for a new kind of coffee | after brewing several cups of coffee to |
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| beans or | optimise the extraction in relation to the |
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| compactness of the ground coffee. |
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| It may be necessary to brew 2 or 3 |
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| products for the coffee grinder to adjust |
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| completely. |
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| This is not a malfunction of the machine. | |||
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The machine produces too Adjust the coffee grinder. humid or too dry coffee
grounds.
Adjusting the ceramic coffee grinder af- fects the quality of residues.
If the residues are too humid, set a coarser grind.
If the residues are too dry, set a finer grind.
Refer to the “Adjusting the Ceramic Coffee Grinder” chapter.
The machine grinds the coffee beans but no coffee is brewed (see note).
There is no water. | Fill the water tank and prime the circuit |
| (see the "Manual Rinse Cycle" chapter). |
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The brew group is dirty. | Clean the brew group (see the "Weekly |
| Cleaning of the Brew Group" chapter). |
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This might occur when the machine | Brew a few coffees as described in chap- |
is automatically adjusting the dose. | ter “Saeco Adapting System”. |
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The dispensing spout is dirty. | Clean the dispensing spout. |
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