40
Problems
Problems - Causes - Remedies
CausesRemedies
The coffee is not creamy on the surface
The blend is not suitable or the coffee is not freshly roasted or is ground too coarsely.
Change the coffee blend or adjust the grinder as directed in par.5 (Increase the dose – Optional)
Coffee leaks outside the brew | Brew group unit clogged | Clean the brew group and its |
group |
| outlets |
|
|
|
The machine takes too long to | The machine water system is | Descale the machine (Par.12) |
heat up or the quantity of water | clogged by scale |
|
dispensed from the tube is |
|
|
limited |
|
|
|
|
|
The brew group cannot be | Brew group out of place | Turn on the machine. Close the |
taken out |
| service door. The brew group |
|
| will automatically go back into |
|
| place. |
|
|
|
| Dump box still in place | Remove the dump box before |
|
| taking out the dispensing unit |
If you should have a problem that is not dealt with in the above table or is not resolved by any of these solutions please contact an authorized service center.
