Ghost images are shown in the
picture. monitor menu and Preset Timing Modes.
The image is too light or too dark zAdjust the Brightness and Contrast.
(Refer to the Brightness, Contrast)
Screen color is inconsistent. zAdjust color using User Mode under OSD Color Adjustment
menu.
Color image is distorted with
dark shadows.
White color is poor.
Power Indicator blinks green. zThe monitor is currently saving the changes made in settings
to the OSD memory.
Screen is blank and power
indicator light is steady green or
blinks every 0.5 or 1 seconds
zThe monitor is using its power management system.
zMove the computer's mouse or press a key on the keyboard
The monitor front control buttons
do not respond.
zCheck if OSD Lock/Unlock is on by pressing Menu button.
zIf the problem persists, contact the service center.
3. Problems related to Audio
Problems related to audio signals and their solutions are listed below.
Problems Solutions
No sound zEnsure that the audio cable is firmly connected to both the
audio-in port on your monitor and the audio-out port on your
sound card. (Refer to the Connecting Your Monitor)
zCheck the volume level. (Refer to the Volume)
Sound level is too low. zCheck the volume level. (Refer to the Volume)
zIf the volume is still too low after turning the control to its
maximum, check the volume control on the computer sound
card or software program.
Sound is too high pitched or too
low pitched
zAdjust the Treble and Bass to appropriate level.
4. Problems related to Remote Control
Problems related to the remote control and their solutions are listed.
Problems Items to check
The remote control buttons do
not respond.
zCheck the battery polarities (+/-).
zCheck if the batteries have been exhausted.
zCheck if the power is on.
zCheck if the power cord is securely connected.
zCheck if a special fluorescent or neon lamp is on in the
vicinity.