Maintenance and Cleaning, Problems related to Screen

Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are supported by the monitor.

3.Maintenance and Cleaning

1.Maintaining the Monitor Case.

Clean with a soft cloth after disconnecting the power cord.

zDo not use benzene, thinner or other flammable substances, or a wet cloth.

zWe recommend a Samsung cleansing agent is used to prevent damage to the screen.

2.Maintaining the Flat Panel Display Screen. Clean with a soft cloth (cotton flannel) smoothly.

zNever use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

zThe user will be required to pay costs and related expenses for repair of damages caused by him/her.

4.Symptoms and Recommended Actions

A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, Video mode not supported, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the adapter(video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 50Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

Check List

The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Problems related to Installation Problems related to Screen Problems related to Audio Problems related to Remote Control

1. Problems related to Installation

Problems related to the monitor installation and their solutions are listed.

Problems

Solutions

The monitor screen flickers.z Check if the signal cable between the computer and the monitor is securely connected and tightened.

(Refer to Connecting to a Computer)

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.

400Pn, 400P, 400P specifications

The Samsung 400Pn, 400P, and 400P are part of Samsung’s line of professional display solutions designed for a variety of business applications. These models are recognized for their impressive performance, reliability, and advanced features that serve in retail environments, corporate settings, and public spaces.

One of the standout features of the Samsung 400Pn and 400P series is their robust display technology. Utilizing LED backlighting, these models boast high brightness levels and vivid color reproduction, ensuring that content is displayed clearly even in well-lit environments. They support full HD resolution, delivering sharp images and crisp text, which is essential for engaging customers and conveying information effectively.

Another significant characteristic of these displays is their ultra-slim design. This aesthetic allows for seamless integration into different environments, whether mounted on walls, in control rooms, or part of a video wall setup. The sleek profile not only enhances the visual appeal but also makes installation and maintenance more convenient.

These models are equipped with advanced connectivity options, including HDMI, DisplayPort, and USB, enabling users to easily connect multiple devices. The built-in media player allows for direct file playback without the need for an external device, simplifying content management. This is particularly useful for businesses looking to display marketing materials in a dynamic and interactive manner.

Additionally, the Samsung 400Pn and 400P series feature anti-glare technology, minimizing reflections and distractions from ambient light. This ensures a consistent viewing experience, making it easier for audiences to focus on the content being displayed. The screens are also designed for 24/7 operation, making them suitable for continuous use in demanding environments.

In terms of durability, these displays are built to withstand the rigors of daily use. With a sturdy frame and a protective glass layer, they can endure accidental impacts, reducing downtime and maintenance costs. The energy-efficient design also leads to reduced power consumption, contributing to sustainability efforts and lowering operational expenses.

Lastly, the user-friendly interface allows for easy navigation through settings and configurations, streamlining the setup process. With these features combined, the Samsung 400Pn, 400P, and 400P series stand out in the market as reliable, high-performance solutions tailored for professional use.

Samsung 400Pn, 400P manual Maintenance and Cleaning, Symptoms and Recommended Actions

Models: 400Pn, 400P 400P