Adjusting Your FPD

Troubleshooting

Before calling for service, check the information in this section to see if you can remedy any problems yourself

Table 3. Troubleshooting problems

Symptom

Corrective Actions

 

 

No Picture

Check to see that both the FPD and the

 

computer are plugged in and turned on.

 

 

“No Connection

Check the signal cable connection between

Check Signal Cable” appears

the computer and the FPD

 

Use the flat panel display self test described

 

on page 7.

 

 

“Video mode not supported”

Check the maximum resolution and the

 

frequency on the video port of your

 

computer.

 

Compare these values with the data in the

 

preset timing modes, page 20.

 

 

Picture is scrambled

Check the signal cable connection between

 

the computer and FPD.

 

Perform Auto Adjustment (see page 6).

 

 

Picture is not clear

Adjust Fine and Coarse adjustments as

 

needed (see page 12).

 

 

Picture is fuzzy

Perform FPD reset.

 

Eliminate accessories (i.e., video extension

 

cables).

 

 

Picture bounces or has wavy

Check the signal cable connection between

oscillations

the computer and FPD

 

 

Picture appears to be ghosting

Check the signal cable connection between

 

the computer and FPD.

 

 

The image is too light or too dark

Adjust the Brightness and Contrast settings.

 

 

Color is not uniform

Adjust the color settings using the OSM

 

COLOR menu.

 

 

The colors are distorted with dark

Adjust the color settings using the OSM

or shadowed areas

COLOR menu.

 

 

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Samsung LSA800SN/XEF, 800TFT, LSA800SN/XEG, DV18MSTAN/EDC manual Troubleshooting problems, Symptom Corrective Actions