User’s Manual

48

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Symptom

Check List

Solutions

 

 

 

No images on the screen. I

Is the power cord connected

Check the power cord connection

cannot turn on the

properly?

and supply.

monitor.

 

 

Can you see "No Connection,

Check the signal cable connection.

 

 

Check Signal Cable" on the

 

 

screen?

 

 

 

 

 

If the power is on, reboot the

If the initial screen (the login screen)

 

computer to see the initial

appears, boot the computer in the

 

screen(the login screen), which

applicable mode (the safe mode for

 

can be seen.

Windows 95/98/ME/XP/2000) and

 

 

then change the frequency of the

 

 

video card. (Refer to the Preset

 

 

Display Modes)

 

 

Note: If the initial screen (the login

 

 

screen) does not appear, contact a

 

 

service center or your dealer.

 

 

 

 

Can you see "Sync. Out of Range

You can see this message when the

 

68.7kHz 168Hz PP" on the

signal from the video card exceeds

 

screen?

the maximum resolution and

 

 

frequency that the monitor can

 

 

properly handle.

 

 

Adjust the maximum resolution and

 

 

frequency that the monitor can

 

 

properly handle.

 

 

 

 

There is no image on the screen.

The monitor is in PowerSaver

 

Is the power indicator on the

mode.

 

monitor blinking at 1 second

Press a key on the keyboard or

 

intervals?

 

 

move the mouse to activate the

 

 

monitor and restore the image on

 

 

the screen.

 

 

 

I cannot see the On Screen

Have you locked the On Screen

Unlock the OSD by pressing the

Display.

Display (OSD) Menu to prevent

MENU button for at least 10

 

changes?

seconds.

 

 

 

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Samsung 959NF, 900NF, 900NF, 959NF manual Check List, No images on the screen, Cannot turn on, Monitor, Display