Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM SOLUTION

The air conditioner

• Check power status and then operate the air conditioner again.

does not work at all.

• Plug in or switch on the circuit breaker and then operate the air

 

conditioner again.

 

 

 

• Ensure Isolator is switch on.

 

 

 

• Check if you have set the Off Timer. Operate the air conditioner

 

again by pressing the Power button.

 

The temperature

• Check if you have selected Fan/Fast mode. In these modes, desired

adjustment is not

temperature is set to auto and you cannot adjust the temperature.

working.

 

 

 

 

 

Cool/Warm air does

• Check if the set temperature is higher(during Cool mode)/

not come out of the

lower(during Heat mode) than the current temperature. Press the

air conditioner.

Temp + or - button on the remote controller to change the set

 

temperature.

 

 

 

• Check if the Air filter is blocked by dirt. If there is a lot of dust on the

 

Air filter, cooling(heating) performance may decrease. Clean them

 

frequently.

 

 

 

• Check if the outdoor unit is covered or installed near the obstacle.

 

Take the cover off and take the

obstacle away.

 

 

• Check if the air conditioner is operating in Defrost mode. When

 

the ice formed in winter or the outdoor temperature is too low, the

 

air conditioner operates in Defrost mode automatically. In Defrost

 

mode, indoor fan stops and warm air does not come out.

 

• If the doors or windows are open, it may cause bad cooling

 

(heating) performance.

 

 

 

Close the doors and windows.

 

 

 

• Check if the air conditioner has just been turned on after stopping

 

cooling or heating operation. In this case, just a fan will run to

 

protect the outdoor unit compressor.

 

 

• Check if the pipe length is too long. When the pipe length exceeds

 

maximum allowable pipe length, cooling (heating) performance

 

may decrease.

 

 

Air flow adjustment

• Check if you have selected

mode. In this mode, you

is not working.

cannot adjust the air flow direction. (If the

mode is

 

operating in Heat mode, you can adjust the air flow direction.)

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Samsung AR24KRFHCWKNMG, AR18KRFHCWKNMG, AR18KQFHCWKNMG, AR24KQFHCWKNMG manual Troubleshooting, Air conditioner, English-28

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