
Troubleshooting
If the air conditioner operates abnormally, refer to the following chart to save time and unnecessary expenses.
| Problem | Solution | |
| 
 | 
 | |
| 
 | • Check the power status, then operate the air conditioner again. | |
| 
 | • Switch on the circuit breaker, plug in the power cord, then operate the air | |
| The air conditioner does | conditioner again. | |
| not work at all. | • Make sure that the isolator is turned on. | |
| 
 | • Check whether the Timed off function is running. Operate the air conditioner | |
| 
 | again by pressing the Power button. | |
| 
 | 
 | |
| I cannot change the | • Check whether the Fan or Fast mode is running. In these modes, the air | |
| conditioner controls the set temperature automatically, and you cannot | ||
| temperature. | ||
| change the set temperature. | ||
| 
 | ||
| 
 | 
 | |
| 
 | • Check whether the set temperature is higher in the Cool mode or lower in the | |
| 
 | Heat mode than the current temperature. Press the Temperature button on | |
| 
 | the remote control to change the set temperature. | |
| 
 | • Check whether the air filter is blocked with dirt. If the air filter is blocked, the | |
| 
 | cooling and heating performance may decrease. Remove dirt regularly. | |
| 
 | • Check whether the outdoor unit is covered or installed near obstacles. | |
| 
 | Remove the coverings and obstacles. | |
| Cool or warm air does | • Check whether the air conditioner is running the defrost function. When ice | |
| forms in winter or the outdoor temperature is too low, the air conditioner runs | ||
| not come out of the air | ||
| the defrost function automatically. While this function is running, the indoor | ||
| conditioner. | ||
| fan stops and warm air does not come out. | ||
| 
 | ||
| 
 | • Check whether doors or windows are open. This may cause poor cooling or | |
| 
 | heating performance. Close the doors and windows. | |
| 
 | • Check whether the air conditioner is turned on immediately after the cooling | |
| 
 | or heating operation stops. In this case, only the fan runs to protect the | |
| 
 | outdoor unit compressor. | |
| 
 | • Check whether the pipe length is too long. When the pipe length exceeds the | |
| 
 | maximum pipe length, the cooling and heating performance may decrease. | |
| 
 | 
 | |
| I cannot change the air | • Check whether the good'sleep function is running. While this function is | |
| running, you cannot control the air flow direction. (But you can control the air | ||
| flow direction. | ||
| flow direction if this function is running in the Heat mode.) | ||
| 
 | ||
| 
 | 
 | |
| I cannot change the fan | • When the Auto, Dry, or Fast mode is running or the good'sleep function | |
| is running in the Cool mode, the air conditioner controls the fan speed | ||
| speed. | ||
| automatically and you cannot change the fan speed. | ||
| 
 | ||
| 
 | 
 | 
Cleaning and Maintenance
