Troubleshooting: Before Contacting Service Personnel

No sound or picture.

Check that the mains lead has been connected to a wall socket.

 

Check that you have pressed the

button on your set.

 

Check the picture contrast and brightness settings.

 

Check the volume.

 

Normal picture but no

Check the volume.

 

sound.

Check whether the MUTE button has been pressed on the remote control.

 

Check if "TV Speaker" is on.

 

Screen is black and power

On your computer check; Power, Signal Cable.

indicator light blinks steadily.

The TV is using its power management system.

 

Move the computer’s mouse or press any key on the keyboard.

No picture or black and

Adjust the colour settings.

 

white picture.

Check that the broadcast system selected is correct.

Sound and picture

Try to identify the electrical appliance that is affecting the set and move it

interference.

further away.

 

 

Plug your set into a different mains socket.

Blurred or snowy picture,

Check the direction, location and connections of your aerial.

distorted sound.

This interference is often due to the use of an indoor aerial.

Remote control malfunctions.

Replace the remote control batteries.

 

 

Clean the upper edge of the remote control (transmission window).

 

Check the battery terminals.

 

'Check signal cable.'

Check that the signal cable is firmly connected to the PC or video sources.

message is displayed.

Check that the PC or video sources are turned on.

On PC mode, 'Mode Not

Check the maximum resolution and the frequency of the video adaptor.

Supported' message is

Compare these values with the data in the Display Modes.

displayed.

 

 

The damaged picture appears

If "Just Scan" is selected in some external devices, the damaged picture

in the corner of the screen.

may appear in the corner of the screen. This symptom is caused by external

 

devices, not TV.

 

The 'Resets all settings to

This appears when you press and hold the EXIT button for a while. The prod-

the default values' message

uct settings are reset to the factory defaults.

appears.

 

 

The TFT LCD panel uses a panel consisting of sub pixels (3 133 440) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Samsung BN68-01518H-00 user manual Troubleshooting Before Contacting Service Personnel
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BN68-01518H-00 specifications

The Samsung BN68-01518H-00 is a versatile and high-performance remote control designed for various Samsung television models. One of the standout features of this remote is its sleek design, which offers a comfortable grip and easy-to-navigate buttons. This enhances user experience by providing quick access to essential functions and features.

One of the key technologies incorporated into the Samsung BN68-01518H-00 is the advanced infrared (IR) transmission system. This technology allows for reliable communication between the remote and the television, ensuring that commands are executed without delay. This is particularly significant in households where multiple devices may use similar IR signals, as it minimizes interference.

The BN68-01518H-00 is compatible with a wide range of Samsung televisions, making it a convenient option for users who may have upgraded their TV models over time. This compatibility ensures that users can maintain their familiarity with their remote control regardless of the TV they own, eliminating the need to learn how to operate a new device.

Another notable characteristic of the BN68-01518H-00 is its eco-friendly design. The remote is designed with an emphasis on sustainability, utilizing materials that reduce environmental impact. Additionally, it is powered by long-lasting batteries, which not only provide extended use but also minimize the frequency of replacements, aligning with eco-conscious values.

The remote also includes dedicated buttons for popular streaming services, allowing users to access their favorite content quickly. These shortcuts enhance the entertainment experience by enabling swift transitions between live TV and streaming platforms, catering to the increasingly popular trend of binge-watching shows and movies.

Furthermore, the BN68-01518H-00 features a user-friendly layout, with color-coded buttons and an intuitive arrangement. This design approach caters to all age groups, from tech-savvy individuals to less experienced users, ensuring that everyone can comfortably operate their Samsung television.

In summary, the Samsung BN68-01518H-00 remote control combines advanced technology, eco-friendly design, and user-friendly features. Its compatibility with various Samsung TV models, quick access to streaming services, and reliable performance make it an essential accessory for any Samsung TV owner, enhancing the overall viewing experience and ensuring satisfaction for years to come.
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