The computer will not start

Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery.

If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.

Verify that the computer is on by looking at the ON/OFF indicator.

If the indicator is glowing, the computer is on. Also, try turning the computer off and then on.

If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:

PowerUSB device
KeyboardAdditional memory module
Internal display panelSound system
Hard disk driveExternal monitor
Optical Disc DriveLAN
Memory Media CardWireless LAN
Pointing DeviceBluetooth
Power

When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. However, your computer also has a number of other power resources, including an intelligent power supply and a Real Time Clock (RTC) battery, all of which are interrelated with any one having the ability to produce apparent power problems.

AC power

If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to Chapter 5, Power and Power-Up Modes for further information.

User’s Manual

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