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Samsung C670, C670D, C675, C675D TOSHIBA support, Before you call, TOSHIBA technical support

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TOSHIBA support

If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following:

■Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.

■If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance.

■Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.

TOSHIBA technical support

If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/.

User’s Manual

6-16

Contents

Page Preface General Precautions Chapter Getting Started Chapter 2 The Grand Tour Chapter 4 Utilities & Advanced Usage Chapter 5 Power and Power-UpModes Chapter 6 Troubleshooting Appendix A Specifications Appendix B AC Power Cord and Connectors Appendix C Copyright Disclaimer Trademarks FCC information EU Declaration of Conformity Canadian regulatory information (Canada only) Following information is only valid for EU-memberStates: Disposing of the computer and the computer's batteries REACH - Compliance Statement Following information is only for Turkey: Optical disc drive safety instructions To prevent direct exposure to the laser beam, do not try to open the enclosure 1.Panasonic System Networks ■DVD SuperMulti with Double Layer UJ8A0 ■BD-ComboUJ141 ■BD-WriterUJ240 Precautions Preface Conventions Display ABC presented in the type face you see to the left Messages Terminology This term is defined in this document as follows: General Precautions Provide adequate ventilation Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage Mobile phones Instruction Manual for Safety and Comfort Getting Started Equipment checklist Getting Started Connecting the AC adaptor ■Do not use a 3-pinto 2-pinconversion plug Page DC IN Opening the display ■Do not press or push on the display panel ■Do not lift the computer by the display panel Turning on the power ■Volume cannot be adjusted during Windows Setup 1.Open the display panel Starting up for the first time Software License Terms Turning off the power Shut Down Mode 3.Click Start 4.Click the Shut down button ( ) Shut down 5.Turn off any peripheral devices connected to your computer Sleep Mode Benefits of Sleep Mode Executing Sleep Mode Sleep Mode limitations Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data save in Hibernation Mode The Grand Tour indicator Power indicator Power Left side External RGB monitor port LAN jack Universal Serial Bus (USB 2.0) ports Optical disc drive 2.6GB and 5.2GB DVD-RAMmedia cannot be read from or written to Security lock slot The following figure shows the computer’s back Battery pack Underside Front with the display open ■HD+, 1600 horizontal x 900 vertical pixels Legal Footnote (LCD) Web Camera LED The Web Camera LED glows when the Web Camera is operating Legal Footnote (Wireless LAN) Bluetooth antenna Stereo speakers Touch Pad control buttons DC IN indicator Battery indicator Hard Disk The Hard Disk Drive/Optical Disc Drive Drive/Optical Disc Page (USB 2.0 or 3.0) port HDMI out port Page Page Page Page Page Internal Hardware Components Hard Disk Drive or Solid State Drive on the model Please note that part of the hard disk's overall capacity is reserved as administration space Display controller Graphics controller The graphics controller maximizes display performance Graphics controller Legal Footnote (Graphics Processing Unit ("GPU")) Intel® Display Power Saving Technology AMD® Vari-Bright™ Start ->All Programs ->Catalyst Control Center ->CCC In this control center 1.Select PowerPlay™ under Power PowerPlay Operating Basics Using the Touch Pad The Keyboard Soft keys: FN key combinations Hot key functions Hot Key Cards To use the Hot Key Cards: Press and hold the To cycle through the displayed options, hold down For more information, please refer to the TOSHIBA Flash Cards Help file To access this help, click Hot keys This section describes the associated functions of the hot keys ■Zoom Space ■Reduce ■Enlarge ■Volume down Optical disc drives Page Removing discs To remove the disc, follow the steps as detailed below: How to remove disc when the disc tray will not open Writable discs CDs CD-R DVDs DVD-R Important message Disclaimer Before writing or rewriting CD-R: CD-RW: (Multi-Speed, High-Speedand Ultra-Speed) DVD-R: DVD Specifications for Recordable Disc for General Version DVD-RDL: ■Some types and formats of DVD-RDL and DVD+R DL discs may be unreadable ■DISC created in DVD-RDL format4 (Layer Jump Recording) cannot be read When writing or rewriting Please observe the following points while you write or rewrite data to a media: Always copy data from the hard disk drive to the optical media - do not use the Data Verification How to learn more about TOSHIBA Disc Creator Using Corel Digital Studio for TOSHIBA How to make a Labelflash DVD How to make a DVD-Videoor a Blu-rayDisc Movie How to learn more about Corel Digital Studio Editing digital video Before recording the video to DVD or Blu-raydisc About recorded DVDs and Blu-raydiscs TOSHIBA VIDEO PLAYER Display Devices & Audio Starting TOSHIBA VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER 1.Insert an DVD-Videoin the optical disc drive while Windows® 7 is running Play DVD movie using TOSHIBA VIDEO PLAYER 1.Insert an DVD-Videoin the DVD/BD drive while Windows® 7 is running to start Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDEO PLAYER ■Screen display and available features may vary amongst DVD-Videosand scenes Using WinDVD BD for TOSHIBA Tools 2.Select 3D Playback Prefer to play in 3D mode Notes on playing Blu-ray3D Wireless communications Setting Security Card Specifications Form Factor PCI Express Mini Card Compatibility Bluetooth wireless technology Worldwide operation Radio links Bluetooth Stack for Windows by TOSHIBA Product Support: LAN Optional devices Memory media slot Memory media Media care Inserting a memory media Removing a memory media Additional memory module Installing a memory module 8. Seat the memory module cover in place and secure it with the screw Take care to ensure that the memory module cover is firmly closed Removing a memory module External monitor Connecting the monitor cable 1. Connect the monitor cable to the External RGB monitor port 2. Turn the external monitor's power on HDMI When you change the display output device by hot key like a.Click Start -> Control Panel -> Hardware and Sound -> Sound b.In the Playback tab, select the playback device which you want to switch to To use the internal speakers on your computer, select Speakers HDMI 1.4 3D Video Only some models are supported with NVDIA HDMI 1.4 3D Video feature Follow the steps as detailed below to setup HDMI 1.4 3D Video 1.Connect to a television which supports 3D 2.Press FN + F5 and set display device to "HDMI device only 5.Click the Next button Next Security lock Optional TOSHIBA Accessories Sound System Playback Devices Enhancements Realtek HD Audio Manager Realtek Audio Manager Large icons Video mode Computer Handling Heat dispersal Page Utilities & Advanced Usage Utilities and Applications TOSHIBA Face TOSHIBA Face Recognition uses a face TOSHIBA Face Recognition Using the TOSHIBA Face Recognition TOSHIBA VIDEO This software is provided for playback of Video TOSHIBA eco Utility TOSHIBA Disc You can create CDs and DVDs in a number of TOSHIBA Disc Creator To start this utility, click Start ->All Programs TOSHIBA Sleep ->TOSHIBA ->Utilities ->Sleep Utility TOSHIBA Bulletin Board > TOSHIBA ->TOSHIBA Bulletin Board fun and All Programs - > TOSHIBA TOSHIBA ReelTime TOSHIBA Wireless TOSHIBA Wireless LAN Indicator utility displays Special features Low battery automatic Hibernation Mode*1 Heat dispersal*1 Hibernation Mode Sleep Mode Using the TOSHIBA Sleep Utility Using the TOSHIBA Face Recognition Disclaimer How to register the Face Recognition Data How to Delete the Face Recognition Data button " will be displayed on the screen If you do not want the data to be deleted, click the Clicking on the Yes Password Utility HW Setup Setup User Password Owner String Power On Display Boot Priority Options Boot Speed Panel Open - Power On Wake-upon Keyboard Wake-upon LAN Built-inLAN Legacy USB Support SATA Interface setting TOSHIBA PC Health Monitor System Recovery Creating Recovery Media This section describes how to create Recovery Media ■Be sure to connect the AC adaptor when you create Recovery Media Be sure to close all other software programs except the Recovery Media Creator ■Operate the computer at full power Restoring the pre-installedsoftware from your created Recovery Media 2.Turn off the computer's power While holding down Boot Setting A menu will be displayed from which you should follow the Restoring the pre-installedsoftware from the Recovery hard disk drive 1.Turn off your computer 2.While holding down 0 (zero) key on the keyboard, turn on your computer Power and Power-UpModes AC adaptor Remaining not connected Battery white DC IN white Battery amber Battery off DC IN off DC IN/Battery indicator Blinking amber The battery charge is low, the AC adaptor must be connected in order to recharge the battery. It may should initially try plugging the AC adaptor into Battery indicator connected in order to recharge the battery White Battery DC IN indicator Battery Care and use of the battery pack Refer to the enclosed for detailed precautions and handling instructions Charging the batteries You must recharge a battery pack when it becomes discharged Time Battery charging notice Monitoring battery capacity Maximizing battery operating time ■Processor speed ■Screen brightness ■System Sleep Mode ■System Hibernation Mode 1.Turn off the computer's power Charge the battery pack until the ■If you have extra battery packs, rotate their use ■Store spare battery packs in a cool dry place out of direct sunlight Replacing the battery pack Power-upmodes Panel power on/off System automatic Sleep/Hibernation Troubleshooting Problem solving process Analyzing the problem Software Hardware If something goes wrong Your program stops responding Start Task Manager Hardware and system checklist Problem Procedure Battery IN/Battery ProblemProcedure Power saver Select a power plan Real Time Clock System Date Internal display panel Hard disk drive Optical Disc Drive Memory Media Card Pointing device Hardware and Sound Mouse Pressing or Touch Pad ON/OFF button to enable Touch Pad USB device Sleep and Charge function Page Additional memory module Sound system External monitor LAN Bluetooth TOSHIBA support Specifications Physical Dimensions Environmental Requirements Power Requirements External RGB monitor port pin assignment AC Power Cord and Connectors Certification agencies USA United Kingdom Australia Europe Canada Legal Footnotes Non-applicableIcons CPU Memory (Main System) Battery Life Hard Disk Drive (HDD) Capacity LCD Graphics Processing Unit ("GPU") Wireless LAN Copy Protection Information for Wireless Devices Wireless LAN Interoperability Bluetooth wireless technology Interoperability CAUTION about Wireless Devices Wireless Devices and your health Radio Regulatory Information Europe Restrictions for Use of 2400.0-2483.5MHzFrequencies in Europe Luxembourg: Russian Federation: Restrictions for Use of 5470-5725MHzFrequencies in Europe network and service supply Canada - Industry Canada (IC) USA-FederalCommunications Commission (FCC) Refer to the FCC information section for the detailed information Caution: Exposure to Radio Frequency Radiation Caution: Radio Frequency Interference Requirements Taiwan Article Without permission granted by the NCC, any 2. Indication for Wireless LAN 3. Indication for Bluetooth 4. About the JEITA Device Authorization Radio approvals for wireless devices Page Page Page Page Glossary AC: ANSI: AMT: ASCII: IEEE: I/O: IRQ: KB: LAN: