What to Do if You are in Doubt or Have a Problem
GB
Becoming familiar with a new appliance always takes a little time. If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service call.
Problem | Checks/Explanation/Solution |
|
|
◆ Condensation inside the oven | This is normal. |
◆Air flow around the door and outer casing
◆Light reflection around the door and outer casing
◆Steam escaping from around the door or vents
The food is not cooked at all | ◆ Have you set the timer correctly and pressed the START button? |
| ◆ Is the door closed? |
| ◆ Have you overloaded the electric circuit and caused a fuse to |
| blow or a breaker to be triggered. |
|
|
The food is either overcooked or undercooked | ◆ Was the appropriate cooking length set for the type of food? |
| ◆ Was an appropriate power level chosen? |
|
|
Sparking and cracking occur inside the oven (arcing)
◆Have you used a dish with metal trimmings?
◆Have you left a fork or other metal utensil inside the oven?
◆Is aluminium foil too close to the inside walls?
The oven causes interference with radios or televisions | ◆ Slight interference may be observed on televisions or radios |
| when the oven is operating. This is normal. |
| Solution: Install the oven away from televisions, radios and |
| aerials. |
| ◆ If interference is detected by the oven’s microprocessor, the |
| display may be reset. |
| Solution: Disconnect the power plug and reconnect it. Reset |
| the time. |
|
|
If the above guidelines do not enable you to solve the problem, take a note of:
◆The model and serial numbers, normally printed on the rear of the oven
◆Your warranty details
◆A clear description of the problem
Then contact your local dealer or SAMSUNG
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