Troubleshooting Guide (DVD)
Before requesting service (troubleshooting)
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| ◆ Ensure that the disc is installed with the label side facing up. |
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Disc does not play. | ◆ | Check the region number of the DVD. |
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P6 |
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◆ | This player cannot play |
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| ◆ | 5.1 channel sound is reproduced only when the following conditions |
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5.1 channel sound is not |
| 1) The | P46 |
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| 2) The disc is recorded with 5.1 channel sound. |
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being reproduced. |
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◆ | Check whether the disc being played has the “Dolby 5.1 ch” mark on |
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| ◆ | Check if your audio system is connected and working properly. |
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| ◆ | The features or action cannot be completed at this time because: |
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The | icon appears on |
| 1. The DVD’s software restricts it. |
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| 2. The DVD’s software doesn’t support the feature (e.g., angles). |
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screen. |
| 3. The feature is not available at the moment. |
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| 4. You’ve requested a title or chapter number or search time that is |
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| out of range. |
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Playback mode differs from | ◆ | Some of the functions selected in the Setup Menu may not work |
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the Setup Menu selection. |
| properly if the disc is not encoded with the corresponding function. |
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The screen ratio cannot be | ◆ | The Screen Ratio is fixed on your DVDs. | P51 |
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changed. |
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No audio. | ◆ | Make sure you have selected the correct Digital Output in the Audio | P49 |
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| Options Menu. |
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Forgot password | ◆ | Press power on from a cold start with no disc in the unit. Press the |
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| ➛➛ and ❿❿ buttons simultaneously on the front panel for five | P50 |
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| seconds. Switch off and on the |
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| STANDBY/ON button. The Parental Mode is now unlocked as |
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| indicated on the display. You can now set your rating level and |
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| change your password to a new number. |
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If you experience other | ◆ | Go to the contents and find the section of the instruction book that |
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problems. |
| contains the explanations regarding the current problem, and follow |
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| the procedure once again. |
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| ◆ | If the problem still cannot be solved, please contact your nearest |
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| authorized service center. |
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