Samsung DVD-SR270M/XEU Troubleshooting (DVD), only), output, Problem, eferenceR, the screen, a DVD disc, aspect ratio, doesn’t work, 2 to 5 seconds, are not played, No progressive

Troubleshooting (DVD)

	Problem	Explanation/Solution

	icon appears on	You cannot use the operation or function due to one of the following reasons:
	icon appears on	(1) Your DVD disc does not support the feature (for example, angles)
	the screen.
	the screen.	(2) You’ve requested a title, chapter, or scan time that is out of the correct range.


	Play mode settings are
	different from the	The disc does not support all the selected functions.
	settings configured	In this case, some settings you configure on the Setting menu may not work properly.
	with the Setting menu.

	Cannot change the	Aspect ratio is fixed for DVD disc.
	aspect ratio.	Aspect ratio is fixed for DVD disc.
	aspect ratio.

	No audio output.	Check whether you selected correct digital output options in the Audio Output Options menu.

	No video or audio output.	Did you move your DVD Recorder suddenly from a cold place to a warm place? In this case, do
	No video or audio output.	not connect the plug to the power outlet and wait for two hours.
	The disc tray is ejected after
	2 to 5 seconds.	Then insert the disc and try to play again. It will work properly when condensation has
	2 to 5 seconds.	evaporated.
		evaporated.

	Angle operation does not
	work during playback of	Angle operation is available only when the disc contains images captured at different angles.
	a DVD disc.

	The disc revolves, but no	• Check whether there is damage or foreign materials on your disc.
	The disc revolves, but no	• Some discs with bad manufacturing quality may not be played back.
	image or bad quality
	image or bad quality	• If the scene changes from dark to bright suddenly, the screen may jitter temporarily, but it is
	images are output.
	images are output.	not a defect.
		not a defect.

	Desired audio language	Audio languages and subtitle languages are disc-specific.
	and subtitle language	Only the sound and subtitle languages contained on a DVD disc are available and displayed on
	are not played.	the disc menu.

	No progressive	• Check whether you selected correct Progressive options in the Video Options.
	output.
	output.

	The remote control	• Point the remote control at the remote control sensor on your DVD Recorder. Operate within
	The remote control	distance. (15ft)
	doesn’t work.	Remove obstacles between your DVD Recorder and remote control.
		• Check whether the batteries are depleted.

		• Read the table of contents and then find and read the sections describing your problem, and
	Other problems	follow the directions given.
	Other problems	• Turn the unit off and on.
		• Turn the unit off and on.
		• If your problem still persists, contact your nearest Samsung service centre.

	No HDMI output.	• Check the Video output is HDMI enabled.
	No HDMI output.	• Check the connection between the TV and the HDMI jack of the DVD Recorder.
	(DVD-SR275M only)
	(DVD-SR275M only)	• See if your TV supports this 576p/720Pp/1080i/1080p DVD Recorder.


	Abnormal HDMI output	• If snow noise appears on the screen, it means that TV does not support HDCP
	screen. (DVD-SR275M
	screen. (DVD-SR275M	(Highbandwidth Digital Content Protection).
	only)	(Highbandwidth Digital Content Protection).
	only)

	HDMI output Jitter	• Check your TV system setup correctly.
	HDMI output Jitter	• Screen Jitter may occur when the frame rate is converted from 50Hz to 60Hz for 720p/1080i/
	(DVD-SR275M only)	1080p HDMI (High Definition Multimedia Interface) Output.
		• Please refer to the user’s manual of your TV.

eferenceR

English - 79