Troubleshooting (VCR)

Before contacting a Samsung authorized service center, perform the following simple checks.

Problem

Explanation/Solution

 

 

No power

• Check that the power plug is connected to a wall outlet.

 

• Have you pressed the POWER button?

 

 

You cannot insert a video cassette

• A video cassette can only be inserted with the window side up and

 

the safety tab facing you.

 

 

The television program was not recorded

• Check the DVD Recorder & VCR antenna connections.

 

• Is the DVD Recorder & VCR tuner properly set?

 

• Check if the safety tab is intact on the cassette.

 

 

Timer recording was unsuccessful

Re-check the recording start/stop time settings and the current time

 

• Check whether you insert a tape which has enough time record

 

 

No playback picture or the picture

• Check to see if you are using a prerecorded tape.

is distorted

 

 

 

You cannot see normal broadcasts

• Check the tuner/external setting. It should be on tuner.

 

• Check the TV antenna connections.

Noise bars or streaks on playback

• Press the CH/TRK ( / ) buttons to minimize this effect.

 

 

When the II button is pressed

• A still picture may have “noise bars”, depending on the

during playback, the still picture

condition of the tape. Press the CH/TRK ( / ) buttons

has severe “noise bar” streaks

during slow motion to minimize this effect.

 

 

Video Head Cleaning

• If poor pictures appear on a variety of cassettes, the video

 

heads may need cleaning. This is not a common problem

 

and unless it appears, the heads should not be cleaned.

 

When cleaning the video heads, read all instructions

 

provided with the head cleaning cassette. Incorrect head

 

cleaning can permanently damage the video heads.

 

 

If you are unable to solve the problem after reading the above instructions, note:

The model and serial number on the rear of your DVD Recorder & VCR

The warranty information

A clear description of the problem

Then contact your nearest SAMSUNG authorized service center.

Reference

English - 93

Page 93
Image 93
Samsung DVD-VR329 instruction manual Troubleshooting VCR