Troubleshooting

PROBLEM

 

POSSIBLE CAUSE

 

WHAT TO DO

Spots and filming on

1.

Extremely hard water.

To remove spots from glassware:

glasses and flatware

2.

Low inlet temperature.

1.

Take out all metal utensils out of the

 

3.

Overloading the

 

dishwasher.

 

 

dishwasher.

2.

Do not add detergent.

 

4.

Improper loading.

3.

Choose the longest cycle.

 

5.

Old or damp powder

4.

Start the dishwasher and allow it to run

 

 

detergent.

 

for about 18 to 22 minutes, then it will be

 

6.

Empty rinse agent

 

in the main wash.

 

 

dispenser.

5.

Open the door to pour 2 cups of white

 

7.

Incorrect dosage of

 

vinegar into the bottom of the dishwasher.

 

 

detergent.

6.

Close the door and let the dishwasher

 

 

 

 

complete the cycle. If the vinegar does

 

 

 

 

not work: Repeat as above, except use

 

 

 

 

1/4 cup (60 ml) of citric acid crystals

 

 

 

 

instead of vinegar.

Cloudiness on

•

Combination of soft water

•

Use less detergent if you have soft water

glassware

 

and too much detergent.

 

and select a shortest cycle to wash the

 

 

 

 

glassware and to get them clean.

Yellow or brown film on

•

Tea or coffee stains.

•

Using a solution of 1/2 cup of bleach and

inside surfaces

 

 

 

3 cups warm water to remove the stains

 

 

 

 

by hand.

 

 

 

 

WARNING: You have to wait for 20

 

 

 

 

minutes after a cycle to let the heating

 

 

 

 

elements cool down before cleaning

 

 

 

 

interior; Failing to follow this instruct may

 

 

 

 

result in the risk of burns.

 

 

 

 

 

 

•

Iron deposits in water can

•

You have to call a water softener

 

 

cause an overall film.

 

company for a special filter.

White film on inside

•

Hard water minerals.

•

To clean the interior, use a damp sponge

surface

 

 

 

with dishwasher detergent and wear

 

 

 

 

rubber gloves. Never use any other

 

 

 

 

cleaner than dishwasher detergent for the

 

 

 

 

risk of foaming or suds.

Detergent cup lid won’t

•

Dial is not in the OFF

•

Turn the Dial to OFF position and slide the

latch

 

position.

 

door latch to the left.

Detergent left in

•

Dishes block detergent

•

Re-loading the dishes properly.

dispenser cups

 

cups.

 

 

Steam

•

Normal phenomenon.

•

There is some steam coming through the

 

 

 

 

vent by the door latch during drying and

 

 

 

 

water draining.

Black or gray marks on

•

Aluminum utensils have

•

Use a mild abrasive cleaner to eliminate

dishes

 

rubbed against dishes.

 

those marks.

Water standing in the

•

This is normal.

•

A small amount of clean water around the

bottom of the tub

 

 

 

outlet on the tub bottom keeps the water

 

 

 

 

seal lubricated.

 

 

 

 

 

42_ Troubleshooting

DW5000H_DD81-01651A-09_EN (UAE).indd 42

2017-06-08 ￿￿ 3:55:14