Troubleshooting

PROBLEM

 

POSSIBLE CAUSE

 

WHAT TO DO

Spots and filming on

1.

Extremely hard water.

To remove spots from glassware:

glasses and flatware

2.

Low inlet temperature.

1.

Take out all metal utensils out of the

 

3.

Overloading the

 

dishwasher.

 

 

dishwasher.

2.

Do not add detergent.

 

4.

Improper loading.

3.

Choose the longest cycle.

 

5.

Old or damp powder

4.

Start the dishwasher and allow it to run

 

 

detergent.

 

for about 18 to 22 minutes, then it will be

 

6.

Empty rinse agent

 

in the main wash.

 

 

dispenser.

5.

Open the door to pour 2 cups of white

 

7.

Incorrect dosage of

 

vinegar into the bottom of the dishwasher.

 

 

detergent.

6.

Close the door and let the dishwasher

 

 

 

 

complete the cycle. If the vinegar does

 

 

 

 

not work: Repeat as above, except use

 

 

 

 

1/4 cup (60 ml) of citric acid crystals

 

 

 

 

instead of vinegar.

 

 

 

 

 

Cloudiness on

Combination of soft water

Use less detergent if you have soft water

glassware

 

and too much detergent.

 

and select a shortest cycle to wash the

 

 

 

 

glassware and to get them clean.

Yellow or brown film on

Tea or coffee stains.

• Using a solution of 1/2 cup of bleach and

inside surfaces

 

 

 

3 cups warm water to remove the stains

 

 

 

 

by hand.

 

 

 

 

WARNING: You have to wait for 20

 

 

 

 

minutes after a cycle to let the heating

 

 

 

 

elements cool down before cleaning

 

 

 

 

interior; Failing to follow this instruct may

 

 

 

 

result in the risk of burns.

 

 

 

 

 

 

Iron deposits in water can

You have to call a water softener

 

 

cause an overall film.

 

company for a special filter.

 

 

 

 

 

White film on inside

Hard water minerals.

To clean the interior, use a damp sponge

surface

 

 

 

with dishwasher detergent and wear

 

 

 

 

rubber gloves. Never use any other

 

 

 

 

cleaner than dishwasher detergent for the

 

 

 

 

risk of foaming or suds.

 

 

 

 

 

Detergent cup lid won’t

Dial is not in the OFF

Turn the Dial to OFF position and slide the

latch

 

position.

 

door latch to the left.

 

 

 

 

 

Detergent left in

Dishes block detergent

Re-loading the dishes properly.

dispenser cups

 

cups.

 

 

 

 

 

 

 

Steam

Normal phenomenon.

There is some steam coming through the

 

 

 

 

vent by the door latch during drying and

 

 

 

 

water draining.

 

 

 

 

 

Black or gray marks on

Aluminum utensils have

Use a mild abrasive cleaner to eliminate

dishes

 

rubbed against dishes.

 

those marks.

 

 

 

 

 

Water standing in the

This is normal.

A small amount of clean water around the

bottom of the tub

 

 

 

outlet on the tub bottom keeps the water

 

 

 

 

seal lubricated.

 

 

 

 

 

42_ Troubleshooting

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Samsung DW60H6050FW/TR manual Elements cool down before cleaning, Result in the risk of burns, Risk of foaming or suds