Troubleshooting

The manufacturer, following a policy of constant development and up-dating of the product, may make modifications without giving prior notice.

BEFORE CALLING FOR SERVICE

PROBLEM

 

POSSIBLE CAUSE

WHAT TO DO

 

 

 

 

Dishwasher doesn’t

Fuse blown or the circuit

• Replace fuse or reset circuit breaker.

run

 

breaker acted.

Remove any other appliances sharing the

 

 

 

same circuit with the dishwasher.

 

 

 

 

• Power supply is not turned

• Make sure the dishwasher is turned on

 

 

on.

and the door is closed securely.

 

 

 

Make sure the power cord is properly

 

 

 

plugged into the wall socket.

 

 

 

 

• Water pressure is low.

• Check that the water supply is connected

 

 

 

properly and the water is turned on.

 

 

 

 

Drain pump doesn’t

Overflow.

• The system is designed to detect an

stop

 

 

overflow. When it does, it shuts off the

 

 

 

circulation pump and turns on the drain

 

 

 

pump.

Noise

Some audible sounds are

• Sound from soft food shredding action

 

 

normal.

and detergent cup opening.

 

 

 

 

• Utensils are not secure in

• To ensure everything is secured in the

 

 

the baskets or something

dishwasher.

 

 

small has dropped into the

 

 

 

basket.

 

 

Motor hums.

• Dishwasher has not been used regularly.

 

 

 

If you do not use it often, remember to

 

 

 

set it to fill and pump out every week,

 

 

 

which will help keep the seal moist.

 

 

 

 

Suds in the tub

Improper detergent.

• Use only the special dishwasher

 

 

 

detergent to avoid suds.

 

 

 

• If this occurs, open the dishwasher and

 

 

 

let suds evaporate.

 

 

 

• Add 1 gallon of cold water to the tub.

 

 

 

Close and latch the dishwasher, then

 

 

 

start the “soak” wash cycle to drain out

 

 

 

the water. Repeat if necessary.

 

 

 

 

 

Spilled rinse agent.

• Always wipe up rinse agent spills

 

 

 

immediately.

 

 

 

 

Stained tub interior

Detergent with colorant

• Make sure that the detergent is the one

 

 

was used.

without colorant.

Dishes are not dried

Rinse agent dispenser is

• Make sure that the rinse agent dispense

 

 

empty.

is filled.

 

 

 

 

Dishes and flatware

Improper program.

• Select a more intensive wash program.

not clean

 

 

 

Improper rack loading.

• Make sure that the action of the detergent

 

 

 

 

dispenser and spray arms are not

 

 

 

blocked by large dishware.

08 TROUBLESHOOTING

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Samsung DW60M6051UW/EE, DW60M6040BB/EE manual Troubleshooting, Before Calling for Service, Problem Possible Cause What to do