Samsung EC-ES95ZZBDBVN manual Before contacting a service center, Situation, Suggested remedies

Before contacting a service center

Situation	Suggested remedies
	•	Make sure that the USB cable is connected
Your computer does not	•	correctly.
		Make sure that your camera is switched on.
recognize your camera
	•	Make sure that you are using a supported operating
		system.
Your computer	The file transmission may be interrupted by static
disconnects the camera	electricity. Disconnect the USB cable and connect it
while transferring files	again.
	Videos may not play on some video player programs.
Your computer cannot	To play video files captured with your camera, use the
play videos	Multimedia Viewer program that you can install with
	the i-Launcher program on your computer.

Situation

i-Launcher is not functioning properly

Suggested remedies

•End i-Launcher and restart the program.

•Make sure that i-Launcheris set to On in the settings menu. (p. 97)

•Depending on your computer's specifications and environment, the program may not launch automatically. In this case, click Start “

All Programs “ Samsung “ i-Launcher “ Samsung i-Launcher on your Windows computer. (For Windows 8, open Start screen, and then select All apps “ Samsung i-Launcher.) Or, click Applications “ Samsung “ i-Launcher on your Mac OS computer.

Appendixes 111