Before contacting a service centre

The flash does not fire

ξFlash off mode has been selected οDis-engage flash off mode

ξThe camera mode can’t use the flash οRefer to the FLASH instruction (p.30)

Incorrect date and time is displayed

ξThe date and time have been set incorrectly or the camera has adopted

the default settings

οReset the date and time correctly

The camera buttons do not operate

ξCamera malfunction

οRemove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

ξIncorrect memory card format οRe-format the memory card

The images don’t play back

ξIncorrect file name (Violation of DCF format) οDo not change the image file name

Colour of image is different to the original scene

ξWhite balance or effect setting is incorrect

οSelect appropriate White balance and effect

Images are too bright

ξExposure is excessive

οReset exposure compensation

No image on external monitor

ξThe external monitor has not been connected properly with

the camera

οCheck the connection cables

ξThere are incorrect files in the memory card

οInsert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show

ξCable connection is incorrect οCheck the connection

ξThe camera is off

οTurn the camera on

ξThe operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac

OS 10.0 - 10.4. Alternatively the PC does not support USB

οInstall Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.0 - 10.4 to PC that supports USB

ξThe camera driver is not installed

οInstall a [USB Storage Driver]

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Samsung EC-M110ZSDB/E3 manual flash does not fire, Incorrect date and time is displayed, Camera buttons do not operate