Samsung EC-M110ZSBB/FR Cable, Connect the supplied USB cable Case, Manager, Again, Beside them

FAQ

Please check the following if the USB connection malfunctions.

Case 1	USB cable is not connected or it is not the supplied USB
	cable.

οConnect the supplied USB cable.

Case 2	The camera is not recognised by your PC. Sometimes, the
	camera may appear under [Unknown Devices] in Device
	Manager.

οInstall the camera driver correctly.

Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera.

Case 3	There is an unexpected error during file transfer.
	οTurn the camera power off and on again. Transfer the file
	again.

Case 4 When using the USB hub.

οThere may be a problem in connecting the camera to the PC through the USB hub if the PC and the hub are not compatible. Wherever possible, connect the camera to the PC directly.

Case 5 Are other USB cables connected to the PC?

οThe camera may malfunction when it is connected to the PC at the same time as another USB cable. In this case, disconnect the other USB cable, and connect only one USB cable to the camera.

Case 6	When I open the Device Manager (by clicking Start
	(Settings) Control Panel (Performance and Maintenance)
	System (Hardware) Device Manager), there are Unknown
	Devices or Other Devices entries with a yellow question
	mark(?) beside them or devices with an exclamation mark(!)
	beside them.

οRight-click on the entry with the question (?) or exclamation

(!) mark and select “Remove”. Restart the PC and connect the camera again. For Windows 98SE PC, remove the camera driver also, restart the PC, and then reinstall the camera driver.

Case 7	In some security programs (Norton Anti Virus, V3, etc.), the
	computer may not recognise the camera as a removable disk.
	οStop the security programs and connect the camera to the
	computer. Refer to the security program instructions about
	how to temporarily disable the program.
Case 8	The camera is connected to the USB port located on the
	front of the computer.
	ο When the camera is connected to the USB port located on
	the front of the computer, the computer may not recognise
	the camera. Connect the camera to the USB port located on
	the back of the computer.

98