Samsung EC-NV20ZSBA/RU, EC-NV20ZSAA Camera does not take images when pressing the Shutter button

Before contacting a service centre

Camera does not take images when pressing the Shutter button

There is insufficient memory capacity

Delete unnecessary image files.

The memory card has not been formatted

Format the memory card. (p.75)

The memory card is exhausted

Insert a new memory card.

The memory card is locked

Refer to [Card Locked!] error message. (p.79)

The camera s power is off

Turn the camera power on.

The battery is exhausted

Insert a fully charged battery. (p.16)

Battery is inserted incorrectly with the polarities reversed.

Insert the battery according to the polarity marks (+, -).

The camera suddenly stops working while in use

The camera stopped due to a malfunction

Remove /re-insert battery and switch the camera on.

The images are unclear

A picture was taken the subject without setting an appropriate macro mode Select an appropriate macro mode to take a clear image.

Taking a picture beyond the flash range Take a picture within the flash range.

The lens is smudged or dirty Clean the lens.

The flash does not fire

Flash off mode has been selected

Dis-engage flash off mode.

The camera mode can't use flash

Refer to the FLASH instruction. (p.34~35)

Incorrect date and time is displayed

The date and time have been set incorrectly or the camera has adopted the default settings

Reset the date and time correctly.

The camera buttons do not operate

Camera malfunction

Remove/re-insert battery and switch the camera on.

A card error has occurred while the memory card is in the camera.

Incorrect memory card format

Re-format the memory card.

The images don't play back

Incorrect file name (Violation of DCF format)

Do not change the image file name.

Colour of image is different to the original scene

White balance or effect setting is incorrect

Select appropriate White balance and effect.

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