FAQ

Please check the following if the USB connection malfunctions.

[Case 1]

The camera power is off.

 

 

 

 

 

Turn the camera power on. We recommend using an AC power adapter in PC

 

mode.

 

 

 

 

 

[Case 2]

USB Driver is not installed correctly.

 

 

 

 

Install the USB Driver correctly. Refer to page 95.

 

 

[Case 3]

The USB cable is not connected or you are using a cable with an incorrect

 

specification.

 

 

 

 

 

 

Use a USB cable with the correct specification.

 

 

[Case 4]

The camera is not recognized by your PC.

 

 

 

Sometimes, the camera may appear under [Unknown Devices] in Device

 

Manager.

 

 

 

 

 

 

Install the camera driver correctly.

 

 

 

 

Turn off the camera, remove the USB cable, plug in the USB cable again, and

 

then turn on the camera.

 

 

 

 

[Case 5]

There is an unexpected error during file transfer

 

 

 

Turn the camera power off and on again. Transfer the file again.

 

[Case 6]

How do I know my computer supports a USB Interface?

 

 

 

Check the USB port in your computer or keyboard.

 

 

 

Check the OS version. A USB Interface is available in Windows 98, 98SE, 2000,

 

ME .XP.

 

 

 

 

 

 

Check [Universal serial bus controller] in Device Manager. Do the following to

 

check [Universal serial bus controller].

 

 

 

 

Win 98/ME

: Trace [Start

Setting

Controller

System

Device

 

 

Manager

Universal serial bus controller]

 

 

Win 2K

: Trace [Start

Setting

Controller

System

Hardware

 

 

Device Manager

Universal serial bus controller].

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