Before contacting a service center

Symptom

Causes

Remedy

 

 

 

Colour of image is

- White balance setting is

- Select appropriate White balance.

different to the

incorrect.

 

original scene

 

 

 

 

 

 

Images are too

- Exposure is excessive.

- Reset exposure compensation.

bright

 

 

 

 

 

 

- The external monitor has

- Check the connection cables.

No image on

not been connected

 

properly with the camera.

 

external monitor

 

- There are incorrect files in

- Insert a memory card that has correct

 

 

the memory card.

files.

 

 

 

 

- Cable connection is

- Check the connection.

 

incorrect.

 

 

- The camera is off.

- Turn the camera on.

 

- There are no batteries, the

- Insert new batteries or check the

 

batteries are exhausted or

adapter connection.

When using the

the AC adapter is not

 

PC’s explorer, the

connected.

 

[Removable Disk]

- The operating system is

- Install Windows 98, 98SE, 2000, ME,

file does not show

not Windows 98, 98SE,

XP/ Mac OS 9.x~10.2 to PC that

 

2000, ME, XP/ Mac OS

supports USB.

 

9.x~10.2. Alternatively the

 

 

PC does not support USB.

 

 

- The USB driver is not

- Install a [USB Storage Driver].

 

installed.

 

 

 

 

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