Before contacting a service center

Situation

Suggested remedies

The flash fires unexpectedly

The flash may fire due to static electricity. The

camera is not malfunctioning.

 

 

 

The date and time are

Set the date and time in the display settings.

incorrect

(p. 109)

 

 

 

The display or buttons do not

Remove the battery, and then insert it again.

work

 

 

 

 

 

If you use your camera at very low temperatures,

The camera display responds

it may cause the camera screen to malfunction

or discolor. For better performance of your

poorly

camera screen, use your camera in moderate

 

 

temperatures.

 

Turn off your camera, and then turn it on again.

 

Remove your memory card, and then insert it

The memory card has an error

again.

Format your memory card.

 

See “Cautions when using memory cards” for

 

more detail. (p. 117)

Situation

Suggested remedies

 

If you change the name of a file, your camera may

Cannot play back files

not play the file (the name of the file should meet

the DCF standard). If you encounter this situation,

 

 

play back the files on your computer.

 

 

 

 

Make sure that the focus option you set is

 

suitable for close-up shots. (p. 55)

The photo is blurry

Make sure that the lens is clean. If not, clean the

 

lens. (p. 113)

 

 

Make sure that the subject is within range of

 

 

the flash. (p. 127)

 

 

The colors in the photo do not

An incorrect White Balance can create unrealistic

color. Select the proper White Balance option to

match the actual scene

suit the light source. (p. 63)

 

 

 

 

Your photo is overexposed or underexposed.

The photo is too bright or too

Turn the flash off or on. (p. 52)

dark

Adjust the ISO sensitivity. (p. 54)

 

Adjust the exposure value. (p. 61)

 

 

 

Appendixes 124

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Image 125
Samsung EC-WB35FZBPWE1, EC-WB37FZBDWFR, EC-WB35FZBPBFR, EC-WB35FZBPWFR, EC-WB37FZBDBFR Before contacting a service center

EC-WB35FZDPWME, EC-WB35FZDDRME, EC-WB35FZBPLDZ, EC-WB35FZBDWSA, EC-WB35FZBPLIL specifications

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