Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still having problems with your device, contact your local dealer or service center.

When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.

Situation	Suggested remedies
	•	Ensure that the battery is inserted.
Cannot turn on the camera	•	Ensure that the battery is inserted correctly.
Cannot turn on the camera		(p. 18)
	•	(p. 18)
	•	Charge the battery.

	•	Charge the battery.
	•	Your camera may be in Auto Power Off mode.
The power turns off suddenly	•	(p. 110)
The power turns off suddenly	•	The camera may turn off to prevent the
		memory card from being damaged due to an
		impact. Turn on your camera again.
	•	The battery may lose power more quickly in
		low temperatures (below 0 °C/32 °F). Keep the
	•	battery warm by putting it into your pocket.
The camera is losing battery	•	Using the flash or recording videos depletes the
power quickly	•	battery quickly. Recharge if needed.
	•	Batteries are consumable parts that must be
		replaced over time. Get a new battery if the
		battery life is diminishing quickly.

Situation	Suggested remedies
	•	There is no space on the memory card. Delete
	•	unnecessary files	or insert a new card.
		Format the memory card.
Cannot capture photos	•	The memory card is defective. Get a new
		memory card.
	•
		Make sure that the camera is switched on.
	•	Charge the battery.
	•	Make sure that the battery is inserted correctly.

The camera freezes	Remove the battery and insert it again.

The camera heats up	While you use the camera, it may heat up. This
	is normal and should not affect your camera’s
	lifespan or performance.
The flash does not work	•	The flash option	may be set to Off. (p. 52)
	•	You cannot use the flash in some modes.

Appendixes 123

EC-WB35FZDPWME, EC-WB35FZDDRME, EC-WB35FZBPLDZ, EC-WB35FZBDWSA, EC-WB35FZBPLIL specifications

The Samsung EC-WB35FZBDWVN is an exceptional compact digital camera tailored for both amateur photographers and seasoned enthusiasts seeking a versatile point-and-shoot experience. This model integrates an array of powerful features, advanced technologies, and user-friendly characteristics that make it a standout in its class.

One of the key features of the EC-WB35FZBDWVN is its impressive 16.2-megapixel CCD sensor, which captures high-resolution images with remarkable clarity and detail. This allows users to take stunning photos, even in challenging lighting conditions. The camera's 5x optical zoom lens, ranging from 24mm to 120mm, provides versatility for capturing wide landscapes and close-up shots alike, allowing for creative expression in various scenarios.

In terms of design, the camera boasts a sleek and lightweight body, ensuring it is easily portable for everyday use or travel. The bright 3.0-inch LCD screen enhances the shooting experience, providing a clear view for composing shots and reviewing images. Its intuitive user interface simplifies navigation, making it accessible for individuals of all skill levels.

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In conclusion, the Samsung EC-WB35FZBDWVN is a well-rounded digital camera that excels in image quality, ease of use, and connectivity options. Its combination of advanced features, lightweight design, and smart technologies make it an ideal choice for anyone looking to capture life’s moments with simplicity and style.

Before contacting a service center

Situation

Suggested remedies

power quickly

Cannot capture photos

The camera heats up

EC-WB35FZDPWME, EC-WB35FZDDRME, EC-WB35FZBPLDZ, EC-WB35FZBDWSA, EC-WB35FZBPLIL specifications