Samsung EC-WB35FZBPBE1 Before contacting a service center, Situation, photos, files, properly

Before contacting a service center

Situation Suggested remedies

•Make sure that the camera is correctly

The TV does not display your connected to the TV with the A/V cable.

photos	•	Make sure that your memory card contains
		photos.
	•	Make sure that the USB cable is connected
Your computer does not	•	correctly.
		Make sure that your camera is switched on.
recognize your camera
	•	Make sure that you are using a supported
		operating system.
Your computer disconnects	The file transmission may be interrupted by static
the camera while transferring	electricity. Disconnect the USB cable and connect
files	it again.

Situation	Suggested remedies
	•	End i-Launcher and restart the program.
	•	Make sure that i-Launcheris set to On in the
	•	settings menu. (p. 108)
		Depending on your computer's specifications
		and environment, the program may not launch
i-Launcher is not functioning		automatically. In this case, click Start →
		All Programs → Samsung → i-Launcher →
properly
		Samsung i-Launcher on your Windows
		computer. (For Windows 8, open Start screen,
		and then select All apps → Samsung
		i-Launcher.) Or, click Applications →
		Samsung → i-Launcher on your Mac OS
		computer.
Your TV or computer	microSDXC memory cards use the exFAT file
cannot display photos and	system. Ensure that the external device is
videos that are stored on a	compatible with the exFAT file system before
microSDXC memory card.	connecting the camera to the device.
	microSDXC memory cards use the exFAT file
Your computer does not	system. To use microSDXC memory cards on a
recognize a microSDXC	Windows XP computer, download and update
memory card.	the exFAT file system driver from the Microsoft
	website.

Appendixes 125