Basic troubleshooting

Learn to solve common problems by setting shooting options.


The subject’s eyes	Red eye occurs when the subject's eyes reflect light from the camera flash.
appear red.	•	Set the flash option to	Red-eye or	Red-eye Fix. (p. 52)
	•	If the photo has already been captured, select			Red-eye Fix in Photo Editor mode. (p. 81)

Photos have dust spots.	If dust particles are present in the air, you may capture them in photos when you use the flash.
	•	Turn off the flash or avoid capturing photos in a dusty place.

• Set ISO sensitivity options. (p. 54)

Photos are blurred.	Blurring can occur if you capture photos in low light conditions or hold the camera incorrectly.
	Use the OIS function or half-press [Shutter] to ensure the subject is in focus. (p. 35)

Photos are blurred when	As the camera tries to let in more light, the shutter speed slows. This can make it difficult to hold the camera steady long
shooting at night.	enough to capture a clear photo and may result in camera shake.
	•	Select Night in Smart mode. (p. 42)
	•	Turn on the flash. (p. 52)
	•	Set ISO sensitivity options. (p. 54)
	•	Use a tripod to prevent your camera from shaking.

Subjects come out	When the light source is behind the subject or when there is a high contrast between light and dark areas, the subject may
too dark because of	appear too dark.
backlighting.	•	Avoid shooting toward the sun.
	•	Set the flash option to	Fill in. (p. 52)
	•	Adjust the exposure. (p. 61)
	•	Set the Auto Contrast Balance (ACB) option. (p. 62)
	•	Set the metering option to		Spot if a subject is in the center of the frame. (p. 62)

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Basic troubleshooting

appear red.

Red-eye or

Red-eye Fix. (p. 52)

Photos have dust spots.

Photos are blurred.

shooting at night.

Subjects come out

backlighting.

EC-WB35FZDPWME, EC-WB35FZDDRME, EC-WB35FZBPLDZ, EC-WB35FZBDWSA, EC-WB35FZBPLIL specifications