Samsung EC-WB35FZBPBKZ, EC-WB37FZBDWFR manual Error messages, Error message Suggested remedies

Error messages

When the following error messages appear, try these remedies.

Error message	Suggested remedies
Cannot read file	Delete the damaged file or contact a service center.
content
	•	Turn off your camera, and then turn it on again.
Card Error	•	Remove your memory card, and then insert it again.
	•	Format your memory card.
	The inserted memory card is not supported by your
Card not supported.	camera. Insert a microSD, microSDHC, or microSDXC
	memory card.
	•	The camera cannot connect to the network using the
Connection failed.	•	selected access point. Select another AP and try again.
		The camera has failed to connect to the other devices.
		Try connecting again.
	File names do not match the DCF standard. Transfer
DCF Full Error	the files from the memory card to your computer and
	format the card. Then, open the Settings menu and
	select File No. → Reset. (p. 109)
Device disconnected.	Network connection disconnected while photos are
	being transferred to supported devices. Re-select a
	supported device.

Error message	Suggested remedies
File system not	Your camera does not support the FAT file structure of
	the inserted memory card. Format the memory card on
supported.
	the camera.
	The camera has failed to locate a device that supports
Initialization failed.	Samsung Link. Turn on devices on the network that
	support Samsung Link.
Low Battery	Insert a charged battery or recharge the battery.
Memory Full	Delete unnecessary files or insert a new memory card.
No Image File	Capture photos or insert a memory card that contains
	some photos.
Password Incorrect	The password for transferring files to another camera is
	wrong. Enter the correct password.
	•	The camera has failed to send e-mails or files to other
Transfer failed.	•	devices.Try sending again.
		Check the network connection and try again.

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