Before contacting a service center

Situation	Suggested remedies
The camera freezes	Remove the battery, and then insert it again.
The ﬂash does not	• The ﬂ ash option may be set to Off. (p. 49)
work	• You cannot use the ﬂ ash in the or some	modes.
The ﬂash ﬁres	The ﬂ ash may ﬁ re due to static electricity.
unexpectedly	This is not a malfunction of the camera.
The date and time are	Set the date and time in the Setting2 ( 2 ) menu.
incorrect	Set the date and time in the Setting2 ( 2 ) menu.
The display or buttons	Remove the battery, and then insert it again.
do not work
The memory card has	The memory card has not been reset. Format the card. (p. 82)
an error
	If you change the name of a ﬁ le, your camera may not be able to play the ﬁ le (the name of
Cannot play back ﬁles the ﬁ le should meet the DCF standard).
	If you encounter this situation, play back ﬁ les on your computer.

		• If the subject is out of focus, the photo may be blurry. Make a change to the shooting
		condition.
	The photo is blurry	• If the camera is shaken while shooting, the photo may be blurry. Use a tripod to avoid
	The photo is blurry	camera shake.
		camera shake.
		• Make sure that the lens is clean. If not, clean the lens. (CD-ROM User manual, page
		111)
	The colors in the	An incorrect white balance can create unrealistic color. Select the proper white balance
	photo do not match
	photo do not match	option to suit the light source. (p. 60)
	the actual scene	option to suit the light source. (p. 60)
	the actual scene

EV-NX10ZZBCBHU, EV-NX10ZZBABVN, EV-NX10ZZBABME, EV-NX10ZZBCBFR, EV-NX10ZZBABFR specifications

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Before contacting a service center

Situation

The photo is blurry

EV-NX10ZZBCBHU, EV-NX10ZZBABVN, EV-NX10ZZBABME, EV-NX10ZZBCBFR, EV-NX10ZZBABFR specifications