PROBLEM

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

Oven not clean after

The oven controls were not set

•

See the section on self-cleaning on page

a self-cleaning cycle

correctly.

 

39.

 

 

 

 

 

The oven was heavily soiled.

•

Wipe up heavy spillovers before starting

 

 

 

the self-cleaning cycle. Heavily soiled

 

 

 

ovens may need to self-clean again or for

 

 

 

a longer period of time.

 

 

 

 

Steam from the vent

When using the convection

•

This is normal.

 

feature, it is normal to see steam

 

 

 

coming out of the oven vent.

 

 

 

 

 

 

 

As the number of racks or amount

 

 

 

of food being cooked increases,

 

 

 

the amount of visible steam will

 

 

 

increase.

 

 

 

 

 

 

Burning or oily odor

This is normal in a new oven and

•

To speed the process, set a self-cleaning

emitting from the

will disappear in time.

 

cycle for a minimum of 3 hours.

vent

 

•

See the section on self-cleaning on page

 

 

 

 

 

39.

Strong odor

An odor from the insulation around

•

This is temporary.

 

the inside of the oven is normal

 

 

 

for the first few times the oven is

 

 

 

used.

 

 

 

 

 

 

Fan noise

A convection fan may automatically

•

This is normal.

 

turn on and off.

 

 

 

 

 

 

Oven racks are

The shiny, silver-colored racks

•

Apply a small amount of vegetable oil to

difficult to slide.

were cleaned in a self-cleaning

 

a paper towel and wipe the edges of the

 

cycle.

 

oven racks with the paper towel.

 

 

 

 

Display goes blank.

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

Display flashes.

There was a power failure.

•

Reset the clock.

 

 

 

 

Drawer does not

The drawer is out of alignment.

•

Fully extend the drawer and push it all the

slide smoothly or

 

 

way in. See the page 47.

drags.

 

 

 

The drawer is over-loaded or the

•

Reduce weight. Redistribute drawer

 

load is unbalanced.

 

contents.

 

 

 

 

Warming drawer will

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

not work.

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

The controls are not set correctly.

•

See the chapter on using the warming

 

 

 

drawer on page 17.

 

 

 

 

Excessive

There is liquid present in the

•

Remove the liquid.

condensation in the

drawer.

 

 

drawer

 

 

 

Uncovered foods.

•

Cover food with a lid or aluminum foil.

 

 

 

 

 

The temperature is set too high.

•

Adjust the temperature to a lower setting.

 

 

 

 

Food dries out in

Moisture is escaping.

•

Cover food with a lid or aluminum foil.

the warming drawer.

 

 

 

The drawer is not fully closed.

•

Push the drawer in until the latch engages.

 

 

 

 

52_ Troubleshooting

Page 51 Page 53
Page 52
Image 52
Samsung FTQ387 Oven not clean after, Steam from the vent, Burning or oily odor, Emitting from, Vent, Strong odor, Drags
Page 51 Page 53

FTQ387 specifications

The Samsung FTQ387 is a sophisticated freestanding range that brings together innovation, versatility, and style for modern kitchens. This appliance is designed to streamline cooking experiences while also adding a touch of elegance to kitchen decor.

One of the standout features of the FTQ387 is its dual fuel capability, which combines a powerful gas cooktop with an electric oven. This combination offers precise temperature control, allowing users to take advantage of the instant heat of gas for stovetop cooking and the even baking and roasting qualities of an electric oven. The cooktop features five burners, including a high-performance burner that delivers a powerful output for rapid boiling and quick cooking, making it an excellent choice for a variety of meal preparations.

The oven boasts a generous capacity of 5.8 cubic feet, providing ample space for large meals, whether you're baking a turkey or multiple dishes at once. The Samsung FTQ387 is equipped with a convection cooking system that circulates hot air throughout the oven cavity, ensuring even cooking results and significantly reducing cooking times. This technology enhances the performance of the oven, making it highly efficient and effective for a range of recipes.

Another notable characteristic of the FTQ387 is its Smart Technology integration. Users can connect the range to their smartphones using the SmartThings app, allowing them to monitor cooking progress, adjust temperatures remotely, and receive notifications. This connectivity enhances convenience, giving cooks the ability to multitask effectively while keeping an eye on their culinary creations.

In terms of design, the Samsung FTQ387 showcases a sleek stainless steel finish that is both stylish and easy to clean. The range features easy-to-use controls, including front-facing knobs and a large digital display, providing intuitive access to all cooking functions. Additionally, with its continuous grates, transitioning heavy pots and pans from burner to burner becomes seamless.

Safety is also a priority with this model, as it includes features such as a removable oven door and a child safety lock. Overall, the Samsung FTQ387 combines modern technology with thoughtful design, making it an ideal choice for home chefs seeking performance, style, and versatility in their kitchen equipment.
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