User’s Manual

Troubleshooting

Check List

General

The screen suddenly has become unbalanced.

Have you changed the video card or the driver?

Have you adjusted the resolution or frequency to the monitor?

Adjust screen image position and size using the OSD.

Adjust the resolution and frequency at the video card.

(Refer to the Preset Display Modes).

The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.

The screen is out of focus or OSD cannot be adjusted.

LED is blinking but no images on the screen.

There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.

Have you adjusted the resolution or frequency on the monitor?

Is the frequency properly adjusted when checking the Display Timing on the menu?

Have the Windows colors been set properly?

Has the video card been set properly?

Adjust the resolution and frequency of the video card.

(Refer to the Preset Display Modes).

Adjust the frequency properly by referring to the video card manual and the Preset Display Modes.

(The maximum frequency per resolution may differ from product to product.)

For Windows ME/XP/2000:

Set the colors properly at the Control Panel, Display, Settings.

Set the video card by referring to the video card manual.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Have you installed the monitor driver?

See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

Install the monitor driver according to the Driver Installation Instructions.

Install the monitor driver according to the Driver Installation Instructions.

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Samsung GH17BSPNV/EDC, GH17BSANV/XSJ, GH17BSPNV/XSJ, GH17BSAN/XSJ, GH17BSPN/EDC manual Screen suddenly has become unbalanced