Troubleshooting

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

Charge the battery or replace it with a battery that is fully charged.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an application that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Samsung GT-I9295ZAATWO, GT-I9295ZAAVIA, GT-I9295ZOATUR, GT-I9295ZAAITV, GT-I9295ZAADBT manual Your device is hot to the touch

GT-I9295ZBAATO, GT-I9295ZAASEB, GT-I9295ZOASEB, GT-I9295ZAAATO, GT-I9295ZOAATO specifications

The Samsung GT-I9295 series, commonly known as the Galaxy S4 Active, is a rugged smartphone that combines style with resilience. Released in 2013, the GT-I9295 models (ZAANEE, ZOANEE, MOANEE, and ZBANEE) were designed to cater to users with active lifestyles who require durability without compromising on performance.

One of the standout features of the Galaxy S4 Active is its IP67 certification, which signifies its resistance to dust and capability to withstand submersion in water up to 1 meter for 30 minutes. This makes it an ideal companion for outdoor adventures, whether it's hiking, swimming, or engaging in other water-related activities. The phone's robust design features reinforced corners and a tough plastic back, providing added protection against drops and impacts.

In terms of display, the S4 Active is equipped with a 5-inch Full HD TFT LCD screen, providing vibrant colors and sharp images. The resolution of 1080 x 1920 pixels ensures that media consumption, such as watching videos or playing games, is an enjoyable experience. The device also features Samsung's TouchWiz UI, which enhances user interaction with intuitive gestures and customizable home screens.

The GT-I9295 series runs on Android 4.2.2 (Jelly Bean) and is powered by a Qualcomm Snapdragon 600 processor, consisting of a quad-core CPU clocked at 1.9 GHz. This hardware combination guarantees smooth multitasking and efficient performance, allowing users to run demanding applications seamlessly. Coupled with 2 GB of RAM and 16 GB of internal storage (expandable via microSD), users have ample space for apps, photos, and videos.

Photography enthusiasts will appreciate the Galaxy S4 Active's 8 MP rear camera, which features HDR capabilities and can capture high-quality images even in challenging environments. The front-facing 2 MP camera is suitable for selfies and video calls.

Additionally, the device is equipped with numerous connectivity options, including Wi-Fi, Bluetooth 4.0, NFC, and 4G LTE support, ensuring users stay connected, no matter where they are. The 2600 mAh removable battery provides adequate power for day-long usage, reflecting the phone's emphasis on practicality and performance.

Overall, the Samsung GT-I9295 series stands out as a well-rounded smartphone that appeals to those seeking durability, functionality, and advanced features in one compact device.