Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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GT-I9515ZSACEL, GT-I9515ZSAKSA, GT-I9515ZKAPCL, GT-I9515DKYILO, GT-I9515ZBAKSA specifications

The Samsung GT-I9515, commonly known as the Galaxy S4, is a smartphone that was released in 2013, setting the pace for innovations in the mobile industry. Variants like the GT-I9515DKYXSG, GT-I9515ZIAKSA, GT-I9515ZKAXSG, GT-I9515ZSAXSG, and GT-I9515ZNAKSA showcase the versatility and adaptability of the model, catering to different markets and user preferences.

One of the key features of the GT-I9515 is its Super AMOLED display, measuring 5.0 inches diagonally. With a resolution of 1920 x 1080 pixels, the screen provides vibrant colors and deep contrasts, making content consumption an immersive experience. The device is powered by either a Qualcomm Snapdragon 600 or Samsung Exynos 5 Octa processor, ensuring smooth performance and multitasking capabilities.

In terms of camera capabilities, the GT-I9515 stands out with its 13-megapixel rear camera equipped with features like autofocus, LED flash, and HDR. The front-facing 2-megapixel camera allows for decent selfies and video calls. The device supports 1080p video recording, enhancing the overall multimedia experience.

The Samsung Galaxy S4's design reflects an elegant aesthetic with its polycarbonate body, available in various colors depending on the variant. It weighs approximately 130 grams, making it comfortable to hold for extended periods. The device also introduces several software features, such as Air Gesture and Smart Scroll, which utilize advanced sensors for a user-friendly experience.

Furthermore, the smartphone runs on Android Jelly Bean out of the box, with the option to upgrade to higher versions, providing access to a plethora of applications and services through the Google Play Store. Storage options vary, with models offering 16GB or 32GB of internal memory, expandable via microSD for those needing extra space.

Battery life is another highlight, with a removable 2600mAh lithium-ion battery that supports decent usage duration. Connectivity features include 4G LTE support, Wi-Fi, Bluetooth 4.0, and NFC, ensuring that users stay connected and can share data seamlessly.

Overall, the Samsung GT-I9515 and its variants encapsulate a well-rounded package of technology and design, appealing to a wide range of users looking for a reliable smartphone experience in an era of rapid mobile evolution.