Dell E05S001 owner manual Troubleshooting a Storage Controller

4Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information.

5Restart the system, enter the System Setup program, and verify that the controller is enabled and the drives appear in the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 53.

If the problem persists, see "Troubleshooting a Storage Controller" on page 166.

Troubleshooting a Storage Controller

NOTE: When troubleshooting a SAS or PERC controller, also see the documentation for your operating system and the controller.

1Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 171.

2Enter the System Setup program and ensure that the SAS or PERC controller is enabled. See "Using the System Setup Program and UEFI Boot Manager" on page 53.

3Restart the system and press the applicable key sequence to enter the configuration utility program:

•<Ctrl><C> for a SAS controller

•<Ctrl><R> for PERC controller

See the controller's documentation for information about configuration settings.

4Check the configuration settings, make any necessary corrections, and restart the system.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

5Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

Troubleshooting Your System

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