170 | Dell E05S001 specs

170

Troubleshooting Your System

Image 168

Dell E05S001 owner manual 170

Contents

Dell PowerEdge R815 February Contents Processor Settings Screen Uefi Boot Settings ScreenUsing the System Password Using the Setup Password Contents Other Information You May Need Installing a Hard Drive Into a Hard-Drive Removing an Optical Drive Installing an Optical DriveInstalling a Power Supply Contents Removing the Cooling Shroud Installing the Cooling Shroud General Memory Module InstallationInstalling Memory Modules Removing Memory Modules Installing the Cooling Fan Assembly Installing the Integrated Storage Replacing the System Battery 132Removing the Integrated Storage 116 Installing the Control Panel Troubleshooting a Wet System 154Troubleshooting System Memory 159 Contents Removing the Control Panel 171 175 Disabling a Forgotten Password 183 181185 Accessing System Features During Startup Front-Panel Features and Indicators USB connectors System error messagesLCD panel displays an error Operating systems documentation LCD Panel Features LCD Panel Features About Your System Home Screen Buttons Description Left Setup Menu Hard-Drive Indicator Patterns View Menu Back-Panel Features and Indicators ConditionTime Ethernet connectors Height bracketPCIe slot PCI Express Generation 2 x8 link Cable management arm Guidelines for Connecting External Devices NIC Indicator CodesLink indicator VFlash media slot Power Indicator Codes LCD Status Messages Viewing Status Messages Removing LCD Status Messages Battery Check Battery E1211 RAIDCheck Battery Power E122D Memory Regulator #Failed Reseat DIMMs Configuration Or BiosError. Power Cycle AC E1414 CPU # temp Error. Power Check errorPower cycle E1610 Power Supply E1620 Power Supply Power errorE1624 Lost power E1629 Power Error on Bus E1710 ChannelReview Clear SEL Error. Review E1714 UnknownE1715 Fatal I/O E1716 Chipset Ierr Fault. Review ReconfigureE171F PCIe fatal E1810 Hard drive ## E1813 Internal Dual SD ModuleCard # Failed. Check Configured But unusable Check DIMMs E2013 Bios unableE2010 Memory not Inspect E2017 Timer refresh Timer errorE2019 Parity error. Parity error E2018 Programmable Configuration failure Initialization configurationE201D Shutdown test E201E Post memory Error on Dimm Disabled onE2110 Multibit ##. Reseat W1630 Power supply W1100Temp Fans W1102 Mem Voltage System Messages Disabled! Memory Alert! PowerMemory disabled Alert! Node Fatal error BootMode detected Nvramclr jumper is installed on system board Bootable media is CPUs withDifferent cache Sizes detected Correct Connectors Please run SetupAuxiliary Device Failure. Verify Accessible USB Disabled. IfNo boot device Keyboard fuse has No boot sector on No timer tickInterrupt PCI Bios failed To install Read fault Seek errorRequested sector Not found Setup program Timer chipWill now reset Amount System Services Protected modeOperation is Pending. Press Error has caused System resetNot installed Code update Performance Degraded. CPUMemory set to Frequencies to Error caused a Following faultyInstalled memory Configuration is Diagnostics Messages Alert Messages Other Information You May Need Choosing the System Boot Mode Using the System Setup Program and Uefi Boot Manager Entering the System Setup Program Responding to Error MessagesUsing the System Setup Program Navigation Keys System if any changes were made System Setup Options Memory Settings Screen onMain Screen Sata Settings Boot SettingsPower Management Fans, and memory modules with preconfigured or Memory Settings Screen Processor Settings Screen Enabled default Technology Number of Cores perProcessor All default Option Description 64-bit Sata Settings Screen Boot Settings Screen Integrated Devices Screen PCI IRQ Assignments Screen Serial Communication Screen Power Management Screen System Security Screen Entering the Uefi Boot Manager User Defined Delay Delay defined by the userExit Screen To 240 seconds Using the Uefi Boot Manager Navigation Keys Uefi Boot Manager Screen System and Setup Password Features Uefi Boot Settings ScreenSystem Utilities Screen Using the System Password Using the System Setup Program and Uefi Boot Manager Using the Setup Password Embedded System Management IDRAC6 Configuration Utility Entering the iDRAC6 Configuration Utility Using the System Setup Program and Uefi Boot Manager Installing System Components Recommended ToolsInside the System Memory modules 8 to Installing the Front Bezel Front Bezel OptionalRemoving the Front Bezel Front bezel Opening and Closing the System Opening the System Closing the System Cover Hard Drives Removing a Hard-Drive Blank Installing a Hard-Drive Blank Removing and Installing a Hard-Drive Blank Hard-drive blank Removing a Hard-Drive Carrier Installing a Hard-Drive Carrier Hard-drive carrier handle Installing a Hard Drive Into a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive CarrierSAS/SATA screw hole Screws Optical Drive Removing an Optical Drive Installing an Optical Drive Removing and Installing the Optical Drive Power/data cable Power Supplies Removing a Power Supply Release latch Installing System Components Installing a Power Supply Removing the Power Supply BlankInstalling the Power Supply Blank Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Shroud tabs Touch points Front-Chassis Assembly Cable clamp Release tabs Sata cable SAS cables System Memory General Memory Module Installation Guidelines Memory Sparing Support Memory Configurations Two Processors A1,A2,A3,A4 B1,B2, B3,B4A1,A2,A3,A4,A5,A6 A7,A8 B7,B8 Memory Configurations Four Processors A1,A2,A3 B1,B2,B3 C1,C2 D1,D2 C3,C4 D3,D4C5, C6 D5, D6 C7, C8 D7, D8 A1,A2,A3 B1,B2 C1,C2 D1,D2 B3,B4 C3,C4 D3,D4 96a Processors 160b Installing Memory Modules 11. Installing and Removing a Memory Module Memory module Removing Memory Modules Cooling Fans Removing a Cooling Fan 12. Removing and Installing a Cooling Fan Fan assembly Fan module Installing System Components Installing a Cooling Fan Removing the Cooling Fan Assembly Slots Installing System Components Installing the Cooling Fan Assembly Internal USB Memory Key Internal NIC Hardware Key Iscsi KEY connector Expansion Card Installation Guidelines Expansion Cards and Expansion-Card Risers Installing an Expansion Card 6,5 Gb NICs 6,5,3,4 109 Removing an Expansion Card Removing Expansion-Card Riser 111 Riser guide pin Connector on system board Blue tab Expansion-card slot Installing Expansion-Card Riser 113 Slot on chassis Integrated Storage Controller Card Removing the Integrated Storage Controller Card 116 Installing the Integrated Storage Controller Card RAID Battery Optional Removing a RAID Battery Installing the RAID Battery IDRAC6 Enterprise Card Optional Removing an iDRAC6 Enterprise Card Installing an iDRAC6 Enterprise Card Installing a VFlash Media Card VFlash Media OptionalRemoving a VFlash Media Card Internal Dual SD Module Optional Removing the Internal Dual SD Module Installing the Internal Dual SD Module Power cable Processors Removing a Processor 126 127 128 Installing a Processor Installing System Components System Battery Replacing the System Battery Installing System Components SAS Backplane Removing the SAS Backplane 27. Removing and Installing a SAS Backplane Power cable SAS a cable SAS B cable Release tabs Power Distribution Board Installing the SAS BackplaneRemoving the Power Distribution Board Installing System Components Securing slot Replacing the Power Distribution Board Control Panel Assembly Removing the Control Panel Display Module Installing the Control Panel Display Module Display module Installing System Components Display module cable Removing the Control Panel Board System Board Assembly Installing the Control Panel Board Removing the System Board Assembly 145 Handle Installing the System Board Assembly Installing System Components Troubleshooting External Connections Troubleshooting Your System Troubleshooting the Video Subsystem Troubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory 159 Troubleshooting Your System Troubleshooting an Internal USB Key Troubleshooting an SD Card Troubleshooting an Optical Drive Troubleshooting a Hard Drive Troubleshooting a Storage Controller Troubleshooting Expansion Cards 167 Troubleshooting the Processors 169 170 Using Online Diagnostics Embedded System Diagnostics FeaturesRunning the System Diagnostics When to Use the Embedded System Diagnostics Running the Embedded System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options Viewing Information and Results Running the System Diagnostics System Board Jumper Settings Description Default The password feature is enabled pinsSystem Board Jumper System Board Connectors System Board Connectors IDRAC6 Enterprise card connector Password enable jumperIDRAC6 Express card connector Center PCIEG2X8 Expansion-card riser 1 connector Connector Description Backplane power and front panel USBSystem cooling fan 1 connector System cooling fan 2 connector SAS Backplane Board Connectors Control panel interface connectorHard-drive connectors 2 Power Distribution Board Connectors Mixed signal connector Expansion-Card Riser-Board Components and PCIe Buses 182 Disabling a Forgotten Password 184 Contacting Dell Getting Help 186 Using Dell PowerEdge Diagnostics Index 188 Post 190 USB 192