Dell E05S001 owner manual Troubleshooting the System Battery

•USB memory key

•NIC hardware key

•Internal Dual SD Module

•Expansion cards and both expansion-card risers

•Integrated storage controller

•iDRAC6 Enterprise card

•Power supplies

•Processors and heat sinks

4Ensure that all cables are properly connected.

5Close the system. See "Closing the System" on page 77.

6Run the system board tests in the system diagnostics. See "Running the Embedded System Diagnostics" on page 172.

If the tests fail, see "Getting Help" on page 185.

Troubleshooting the System Battery

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

1Re-enter the time and date through the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 53.

2Turn off the system and disconnect it from the electrical outlet for at least one hour.

3Reconnect the system to the electrical outlet and turn on the system.

4Enter the System Setup program.

If the date and time are not correct in the System Setup program, replace the battery. See "Replacing the System Battery" on page 132.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup program, the problem may be caused by software rather than by a defective battery.

If the problem is not resolved by replacing the battery, see "Getting Help" on page 185.

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Troubleshooting Your System