Troubleshooting

Your device displays network or service error messages

●●

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

●● Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

●● Ensure that your hands are clean and dry when tapping the touch screen.

●● Restart your device to clear any temporary software bugs. ●● Ensure that your device’s software is upgraded to the latest

version.

●● If the touch screen is scratched or damaged, take your device to a Samsung Service Centre.

Troubleshooting

109

Page 109

Image 109

Samsung GT-P5110TSASAC, GT-P5110TSAKSA, GT-P5110ZWAKSA manual Troubleshooting

Contents

GT-P5110 Read me first Using this manual Please keep this manual for future reference Instructional icons Trademarks CopyrightAndroid logo, Google, Google Maps, Google Using this manual About Divx Video About Divx VIDEO-ON-DEMAND Contents Entertainment Communication Settings 103 102105 106 Unpack Other accessories may not be compatible with your device ››Front view Device layout ››Rear view Volume key Keys Charge the battery Assembling Decrease the brightness of the display ››Reduce the battery consumption Insert a memory card optional ››Format a memory card ››Remove a memory cardUnmount SD card → OK Turn on or off your device To turn on your device, press and hold the Power keyUse the touch screen Tap and hold TapDrag Double-tap Flick Lock or unlock the touch screen and the keysPinch ››System bar Get to know the Home screen ››Use the notifications panel ››Indicator icons ››Remove an item from the Home screen ››Move an item on the Home screenTap and hold an item, and then drag it to the rubbish bin Add, remove, or reorganise panels ››Use widgetsSelect to return to the previous screen Access applications ››Organise applications ››Uninstall an application››Download an application Apps Launch multiple applications ››Access recently-used applicationsCustomise your device ››Manage applications ››Switch to Silent mode ››Adjust the device’s volume››Adjust the brightness of the display ››Turn on or off the touch tones ››Lock your device Set your device to adjust the brightness automatically Complete the setup of the secondary unlock PIN or pattern Application list, select Settings → Security →Screen lock → Face unlock Select Set it up → Continue Screen lock → Pattern Screen lock → Password ››Activate the Find my mobile featureEnter text Agree ››Enter text with the Samsung keypad ››Change the text input methodSelect on the system bar and select a text input method Switch to Handwriting mode When you activate the voice input feature››Copy and paste text ››Browse a webpage Internet Desktop site ››Bookmark your favourite webpage ››Search for information by voiceSelect → Add bookmark Enter a name for the bookmark and select OK ››Download a file from the Internet Latitude Game Hub››View your recent history Friends ››Search for a location MapsSelect Search Maps Navigation When you are finished, select → Clear Map››Get directions to a specific destination Select a travel method and select Go Play Store Places Readers Hub Select Uninstall → OKSamsung Apps Application list, select Play Store. Select Select an item YouTube Suggest››Play a video Application list, select YouTube Select Account ››Upload a video ››Send an email message Google Mail››View an email message Application list, select Google Mail → To add the message to the spam list, select → Report To add a label to the message, selectSpam ››Set up an email account ››View an email message ››Set your status Talk››Add a contact to your friend list ››Start a conversation Messenger ChatONGoogle+ ››Take a photo Camera Photo of yourself Number Function Use camera shortcuts → Crop ››Change the shooting mode Timer ››Customise camera settingsBrightness Camera takes a photo ››Record a video Video of yourself Number Function Use camcorder shortcutsAttaching to a message or for saving Normally Mode To a message or for saving normally ››Customise camcorder settingsCamcorder starts recording a video ››Edit the shortcut icons Video player Application list, select Video player To change the playback speed, select Play speed ››View an image Gallery Play a video Select Selection → OK Photo editorOr selecting 100% → an option Crop ››Create a video Video makerApplication list, select Video maker Select New Project ››Split a video ››Trim a segment of a video››Apply an effect to a video Music player Receive via Bluetooth. p Copy to your memory card. p››Add music files to your device ››Play music 10 11 Play the music file on a Dlna certified device Number Function View music details Open the playlist Create a playlist ››Customise music player settingsSelect → New playlist Music Hub ››Create a contact Contacts››Find a contact To edit the contact information, select ››Create a group of contacts ››Create your namecard››Import or export a contact → Share namecard via ››Create an event or task PlannerExport to USB storage Select OK to confirm ››View an event or task ››Change the view mode Memo ››Stop an event or task alarm››Create a memo ››View a memo ››Connect with Samsung Kies USB connections››Connect with Windows Media Player ››Connect as a camera device ››Connect as a media deviceSelect Connected as a media device → Media device MTP Transfer files between your device and the computer ››Activate the Wi-Fi feature Wi-Fi››Find and connect to a Wi-Fi AP Application list, select Settings → Wi-Fi ››Add a Wi-Fi AP manuallyAdvanced options Press the WPS button on the AP within 2 minutes ››Customise Wi-Fi settings ››Set the static IP settings ››Send data via Wi-Fi Wi-Fi Direct››Receive data via Wi-Fi ››Connect your device to another device ››Play your files on another device AllShareControl playback with the keys on your device ››Customise settings for sharing media files ››Activate the Bluetooth feature BluetoothBluetooth ››Find and pair with another device ››Receive data via Bluetooth ››Send data via Bluetooth Networks ››Activate location servicesUse GPS Satellites Location VPN connections ››Set up a VPN profile→ Add VPN network Connect ››Connect to a private network ››Set an alarm Alarm››Stop an alarm Learn to set and control alarms for important events Downloads Calculator››Perform a calculation ››View the calculation history My files Learn to access various types of files saved in your device››Supported file formats Select the tick boxes and select or ››View a file ››Create a document Polaris Office››Open a document Application list, select Polaris Office ››Manage documents online Search World clock ››Flight mode Access the setting optionsData usage More ››Wi-Fi Direct ››Kies via Wi-FiSound Wallpaper Lock screen Power savingDisplay Clock Set to show the clock on the locked screen Location services BatteryStorage Applications Encrypt SD card Security Language and input ››Default››Language ››Google voice typing ››Voice Search ››Samsung keyboard Dock Back up and reset››Text-to-speech output ››Pointer speed Date and time Accessibility Developer options Change the settings for application developmentDevelopment device ID View your device’s development ID About device Troubleshooting Device beeps and the battery icon is empty Another Bluetooth device is not located 112 Safety information 114 115 Proper care and use of your mobile device 117 118 119 120 Correct disposal of this product Disclaimer Index Memory card To install Samsung Kies PC Sync