Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device's lifespan or performance.

Error messages appear when launching the camera

Your Samsung mobile device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

Charge the battery or replace it with a battery that is fully charged.

Free some memory by transferring files to a PC or deleting files from your device.

Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Error messages appear when launching the FM radio

The FM radio application on your Samsung mobile device uses the headset cable as an antenna. Without a headset connected, the FM radio will be unable to receive radio stations. To use the FM radio, first ensure that the headset is properly connected. Next, scan for and save the available radio stations.

If you still cannot use the FM radio after performing these steps, try accessing your desired station with another radio receiver. If you can hear the station with another receiver, your device may require service. Contact a Samsung Service Centre.

132Troubleshooting