Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.

Identifying Problems

Problem

Possible Solution

 

 

Poor picture.

Try another channel.

 

Adjust the antenna.

 

Check all wire connections.

Poor sound quality.

Try another channel.

 

Adjust the antenna.

No picture or sound.

Try another channel.

 

Press the SOURCE button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

 

Make sure the MUTE button is off.

No color, wrong colors or tints.

Make sure the program is broadcast in color.

 

Adjust the picture settings.

Picture rolls vertically.

Adjust the antenna.

 

Check all wire connections.

 

If you are using a VCR, check the tracking.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it

 

again.

Your remote control does not

Press the MODE button to put your remote control

operate your TV.

in the “TV” mode.

 

Make sure the remote has batteries.

 

Check that the “+” and “-” ends of the batteries are

 

inserted correctly.

 

Check that the batteries are drained.

The TV won’t turn on.

Make sure the wall outlet is working.

 

Make sure the TV is plugged in.

 

Make sure the remote has batteries.

Digital broadcasting screen

Please check the digital signal strength and input

problem

antenna.

Color distortion on screen.

Please operate the Self Focus function.

The visual qualities of digital

The visual qualities of digital channels may vary

channels vary.

depending on the original production method (analog

 

or digital).

 

If the original production method is digital:

 

High visual quality program.

 

If the original production method is analog:

 

The digital program displayed on the screen is

 

originally an analog program which has been

 

converted to digital. The visual quality is of an SD

 

grade.

Although the TV caption shows

The HD caption that appears when switching channels

HD,the visual quality is not

or when pressing the Information button on the

satisfactory.

remote control means the selected channel is a digital

 

channel. If the broadcasting station converts an

 

analog signal into digital and transmits the signal, the

 

visual quality may not be perfect.

 

 

If you watch a still image or the screen in the Normal (4:3) aspect ratio format for a long time, images may be burned onto the screen.

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Samsung HC-S4755W manual Identifying Problems

HC-S4755W specifications

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